Culture
Attention to detail is evident throughout the Baillie Lodges guest experience, from operational processes through to design and the broad product offering, and is core to the overarching culture and values. Baillie Lodges’ commitment to product excellence and reinvestment is evident in the significant lodge refurbishments and routine maintenance closures at each property to ensure that they remain at their world-class standard.
Detailed process systems ensure Baillie Lodges delivers comprehensive, on-the-job training for the team and ultimately guarantees an exceptional guest experience every time. The Baillie Lodges culinary philosophy is at the heart of the guest experience and drives a daily-changing menu where local, in-season ingredients are delivered in a world-class dining experience.
Working life
A career with Baillie Lodges opens up a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too! It’s also a gold star on the CV.
Working at a Baillie Lodges property offers a chance to really work as part of a collegiate team, where departments work together to deliver an exceptional and personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, exploring the Red Centre at Uluru-Kata Tjuta, hiking and kayaking at Clayoquot Wilderness Lodge on Vancouver Island and cruising the lake or skiing and snowboarding during the wintertime at Huka Lodge in Taupō. Working at Baillie Lodges is a kick-start to a new career, new friendships and the start of a new personal era.
Need more information?
For full details about living and working at one of the luxury lodges in the Baillie Lodges portfolio please download the relevant applicant guide here
Baillie Lodges is an intimate portfolio of luxury lodges setting new benchmarks for premium experiential travel. The remarkable lodges that make up the portfolio are Capella Lodge on Lord Howe Island, Longitude 131° at Uluru-Kata Tjuta, Clayoquot Wilderness Lodge on Vancouver Island, Huka Lodge in New Zealand, The Louise in the Barossa Valley and Silky Oaks Lodge in the Daintree Rainforest. Flagship property Southern Ocean Lodge on Kangaroo Island was destroyed in the 2020 bushfires, and its rebuild is currently underway.
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Capella Lodge
Renowned as Lord Howe Island’s most glamorous lodge, Capella offers guests an exclusive and luxurious island escape. The island’s only accommodation with views of the ocean and lying at the feet of the mesmerising Mounts Gower and Lidgbird, Capella is a beach-house style accommodation with a barefoot luxury vibe. The team at Capella is close-knit and friendly, offering a warm welcome and which genuinely cares for guests. Being part of the Capella team is the a highly sought-after position, and with a chance to surf, fish, hike and be a Lord Howe local an opportunity at Capella is one too good to miss. View and download our applicant guide here.
Destination
World Heritage-listed Lord Howe Island is part of New South Wales and is located just 600 kilometres – or a short two-hour flight – from Australia’s east coast. The tiny, remote island is just eleven kilometres in length, with a crescent shaped lagoon home to the world’s southernmost coral reef. Warm currents flow southwards from the Coral Sea, making diving or snorkelling straight from the beach an easy option, where a vibrant sub-marine world is home to a kaleidoscope of corals, tropical fish, turtles, shipwrecks and a friendly Galapagos reef shark. A range of hikes explores clifftops and subtropical rainforests, ventures along deserted beaches perfect for beachcombing.
Lodge
Nine beach-house style suites at each offer a different view of Lord Howe, some with views of the ocean, others with views of Mounts Gower and Lidgbird which preside over the island and all with the swish and sway of endemic Kentia palms in the background. The main lodge is home to the lounge, bar and restaurant, where floor-to-ceiling windows expand to welcome the outside views indoors and lead to Gowers Terrace, where loungers and a horizon plunge pool invite guests to relax and switch off. Capella’s friendly, close-knit team really make the guest experience a standout, and keeps guests returning time and time again.
General Managers
Life partners Libby Grant and Mark MacKillop lead the team at Capella Lodge. Arriving when Capella first opened as a Baillie Lodges property in 2004, Mark and Libby are as much a part of the Capella experience as the lodge itself. The team at Capella is very close-knit, with staff opting to stay and enjoy the island working lifestyle, which is both professional and friendly and with lots to enjoy both in and out of hours. Mark and Libby are supported by Assistant Manager Viktoria Dickson.
Staff Lifestyle
The lifestyle for Capella staff conjures up images of a real Treasure Island, or fun in the sun, with ‘office’ features including white-sanded beaches, turquoise waters, sheer mountains and subtropical rainforest. Adventure awaits, with some challenging and easier options including the Mount Gower, Goat House and Kim’s Lookout hikes all offering panoramic views of the island, as well as world-class diving, snorkelling, swimming with turtles, foraging and fishing. It’s an island lifestyle that’s addictively appealing. Most staff live onsite in a new, purpose-built staff village complete with lounge and kitchen facilities. Staff meals are also provided.
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Clayoquot Wilderness Lodge
Located on the rugged west coast of Vancouver Island, acclaimed luxury outpost Clayoquot Wilderness Lodge offers unrivalled access to the best of Canada’s wilderness. Enviously inaccessible by road, the lodge is a truly luxurious retreat a base for myriad activities for guests to explore the World Heritage-listed Clayoquot Sound. With a full complement of luxury features including an intimate oceanside spa retreat and restaurant overlooking the sound itself, Clayoquot Wilderness Lodge is the ultimate luxury wilderness getaway. Being part of the ‘Clayoquot family’ is a reward in itself, and a fun lifestyle with the team in the ruggedly beautiful Bedwell Valley is just part of the appeal. View and download our applicant guide here.
Destination
Set on the waterfront Bedwell River Valley of Clayoquot Sound, the lodge location boasts a unique combination of pristine ecosystems which together form a wildlife–rich landscape. Guests encounter whales, orcas, seals and salmon from the Pacific Ocean; bears, wolves and martens from the region’s old growth forests; and cougars, eagles and blue heron from the glacier-carved valleys. Guests can explore the wilds with a personal lodge guide for an unforgettable wilderness adventure.
Lodge
Twenty-five guest tents are dotted along the river and coastal inlet, each offering end-of-the-bed views to the coastal wilderness. Centrally located within the lodge grounds is the guest precinct with restaurant and bar, activities hub and entertainment zone called The Outpost. When not out exploring the wilderness, guests may be dining at the Cookhouse restaurant, enjoying a treatment at the Healing Grounds Spa, or relaxing with a drink at the Ivanhoe lounge.
General Manager
General Manager Sarah Cruse returned to Clayoquot as General Manager for the 2020 season. In the interim, Sarah has enjoyed a successful term leading Dunton Hot Springs in Dolores, Colorado. Sarah has nearly 20 years of experience leading luxury experiential resorts, including a decade at the helm of Peninsula Hotels’ Quail Lodge & Golf Club in Carmel, California. Sarah’s passion for Clayoquot Wilderness Lodge will ensure the lodge continues to be recognised as a world class travel and adventure destination.
Staff Lifestyle
The staff village at Clayoquot is located two kilometres up the river from The Outpost. A fun-loving, tight-knit community of around a hundred employees, the lodge’s remote location is a catalyst for an incredibly social environment. Staff are welcome to remain onsite on their days off to make the most of their incredible backyard, as well as included meals and complimentary accommodation. The staff boat runs into town daily for those who wish to visit Tofino.
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Huka Lodge
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River near Lake Taupō on New Zealand’s North Island. With humble beginnings nearly a century ago as a fishermen’s camp made famous for its trout-rich waters and featuring white canvas tents along the river’s edge, today Huka Lodge has secured its place as one of the country’s oldest and celebrated luxury lodge with an impressive heritage, welcoming some of the world’s most influential guests to the region. View and download our applicant guide here.
Destination
The ever-changing Waikato River and broader Lake Taupō region provide a magnificent natural setting for Huka Lodge. Taupō is found on the central plateau of New Zealand’s North Island, distinguished by its vast lake and endowed with a gentle climate, a leisurely pace and spectacular landscape. Formed from an ancient volcanic caldera, Lake Taupō’s vast waters spill into the thundering Huka Falls. Snow-capped mountain peaks, rolling pastures of golden grasses, lush green wilderness and the clear waters of lakes, rivers and streams offer a calming and rewarding vista from every turn.
Lodge
Bordered by rolling green lawns along the banks of the Waikato River and just upstream from the dramatic Huka Falls, Huka Lodge is regarded as the founder of luxury lodges. Styled in the manner of a grand estate, Huka comprises a central lodge with restaurant and terraces surrounded by verdant established gardens studded with exclusive dining nooks. Fine dining champions premium local produce complemented by a formidable list of the world’s finest wines. Twenty opulent guest suites and two private Owners’ Residences invite with king beds and palatial baths and open to mesmerising views of the ever-changing waterway.
General Manager
Born and raised in New Zealand, Huka Lodge General Manager Kerry Molloy has been at the helm of the prestigious property since 2014, after a career in high-end hospitality and as manager of some of the country’s most esteemed luxury lodges. Kerry’s first job as a porter paved the way for a stint in the hotel industry in London for 14 years. Stopping by in Sydney on the way through to work at the Intercontinental Hotel, Kerry then worked at New Zealand’s trio of Robertson Lodges before landing at home at Huka Lodge. Working here, he says is like being on a movie set: lots of action behind the scenes and blissful tranquillity out the front.
Staff Lifestyle
Taupō is located roughly in the centre of New Zealand’s North Island, around three and a half hours’ drive from Auckland. The picturesque town is distinguished by its lakefront setting and outdoor sports ranging from fishing and jet boating to golf and skiing during the wintertime. The region’s spectacular natural attractions are right on the doorstep for exploring on days off and Rotorua and the Tongariro National Park are within easy reach for fun adventures. Huka Lodge offers a serene working environment, with the ever-changing Waikato River and lush forest outlook. Meals are provided for rostered hours.
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Longitude 131°
The ultimate luxury basecamp, Longitude 131° offers a very personal encounter with the landscape and heritage of Australia’s iconic Red Centre. Located adjacent to the Uluru Kata Tjuta National Park, Longitude 131° offers views of both UNESCO World Heritage-listed icons from every corner; from the restaurant and outdoor terrace in the Dune House, from the elevated outdoor lounge and spa in the Dune Top and – in guests’ luxury tents – from the end of the bed. An itinerary of signature experiences delivers a personal understanding and unforgettable connection with Australia’s spiritual heartland. View and download our applicant guide here.
Destination
Uluru-Kata Tjuta is regarded as Australia’s spiritual heart, the two attractions invoking a personal connection with many visitors who sense the tremendous cultural heritage and ancient living history about the destination. During a stay at Longitude 131° guests have the chance to discover the two very different rock formations on personalised tours led by lodge naturalist guides. Guests walk through the gorges of Kata Tjuta and to the cool pools of Uluru’s plunging crevices. Others choose to walk The Valley of the Winds or do a lap of Uluru, while sunset camel rides, Segway tours and even a turn on a Harley Davidson make Australia’s Red Centre the nation’s most accessible adventure.
Lodge
Famous for their floating safari-style canopies, sixteen luxury guest tents line the red sand dunes, each with a view to Uluru. Each pavilion has an outdoor balcony complete with lounge, ‘campfire’ and daybed upon which a swag is unfurled by night for sleeping under a blanket of stars. The central Dune House is the hub, where guests dine in the restaurant or on the terrace, enjoy a drink in the bar and join personalised tours of the outback. Staff at Longitude 131° meet guests from around the world, come to visit Australia’s premier natural attraction.
General Managers
Husband and wife team Ben and Louise Lanyon took the reins at Longitude 131° in 2019, having already spent time managing sister property Southern Ocean Lodge. The couple have made their home at nearby Yulara, along with their three young boys who are enrolled at the local school. Assistant Manager Adam Barnett offers invaluable support to Ben and Lou in running what is a very finely tuned, tight ship!
Staff Lifestyle
Joining the team at Longitude 131° is a life-changing chance to discover Australia’s Red Centre, joining a diverse and collegiate outback family. There’s a larger community of employees who work at the neighbouring Voyages Indigenous Tourism accommodation group so opportunities exist to form new friendships and networks. All Longitude 131° employees live at the staff residence at nearby Yulara, and meals are provided during rostered hours.
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Silky Oaks Lodge
Neighbouring the World Heritage-listed wilderness of the Daintree National Park, Silky Oaks Lodge offers guests a stylish rainforest escape. Long regarded as Tropical North Queensland’s luxury bolt-hole, Silky Oaks Lodge is ideally located for access to the region’s spectacular natural attractions, including the Daintree Rainforest, Mossman Gorge, the Great Barrier Reef and Cape Tribulation. It’s also an easy transfer to the stylish restaurant-and-shopping precinct at nearby Port Douglas. View and download our applicant guide here.
Destination
Tropical North Queensland (TNQ) is a remarkable region which stretches from the Great Barrier Reef taking in the Daintree Rainforest and extending to the outback. One of the most popular TNQ itineraries is the combination of reef, rainforest and outback, with Silky Oaks Lodge a central stopover. Australia’s celebrated Daintree Rainforest meets the World Heritage-listed Great Barrier Reef at Silky Oaks Lodge, and within easy reach are Mossman Gorge and the magnificent Cape Tribulation wilderness.
Lodge
Silky Oaks Lodge is set among the leafy canopy of the pristine Daintree Rainforest above the gently flowing Mossman River. A central guest lodge houses the open air Treehouse Restaurant which looks out to a foresty sea of cool green, while the river flows below creating a soothing soundtrack Tropical North Queensland dining. The space is also home to a bar and lounge areas, and it’s the departure point for touring adventures in the region. Forty treehouse-style guest suites offer contemporary furnishings, deep bath tubs and hammocks for relaxing in the afternoon breeze.
General Manager
Lodge Manager Sonya Boaden joined Silky Oaks Lodge in 2019 to help transform the lodge and its operations to the Baillie Lodges style of management, product standard and guest experiences. Angelique Helmchen has recently transferred from her Assistant Manager role at sister property Southern Ocean Lodge to support Sonya and the team in a parallel role, while Executive Chef Mark Godbeer has also moved to the tropics from his twin role at Longitude 131°.
Staff Lifestyle
Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff at Silky Oaks Lodge. Just 60 minutes’ drive from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge is a tranquil working environment, with the soothing sounds of the river and leafy green outlook, while on days off there’s the Great Barrier Reef, Daintree Rainforest and Cape Tribulation wilderness all on the doorstep. Limited staff accommodation is available onsite. Meals are provided for rostered hours.
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Southern Ocean Lodge
Globally celebrated and multi-award winning, Southern Ocean Lodge on Kangaroo Island is Australia’s most acclaimed wilderness lodge. The Southern Ocean Lodge team provides the highest level of personal service to discerning guests from Australia and around the world. Driven by passion and a desire for excellence, our team constantly strives to exceed guests’ expectations. Being part of the ‘SOL family’ is a reward in itself, and a fun lifestyle with the team on the wildly beautiful Kangaroo Island is part of the appeal. View and download our applicant guide here.
Destination
Kangaroo Island is a diverse, wild destination, just a hop off the South Australian coast. It’s Australia’s third largest island, made up of pastoral land, wild coasts, pristine deserted beaches and national parks and wilderness sanctuaries, Known as Australia’s Galapagos, the island is home to a microcosm of Australian wildlife, with kangaroos, koalas, echidnas, sea lions and fur seals roaming freely to the delight of visitors and residents alike.
Lodge
Southern Ocean Lodge has twenty-five luxurious suites that run along the curve of the coast, each with uninterrupted views of the wild Southern Ocean. The Great Room is the helm, home to the bar, lounge and restaurant, and where guests depart on signature experiences of Kangaroo Island or plan their next adventure. The lodge offers a range of hospitality positions, from Food and Beverage to Housekeeping, Front Office and Experiences. With its remote location and ever-changing views, Southern Ocean Lodge has a close-knit team where opportunities are on offer to gain experience across departments.
General Managers
Life partners John Hird and Alison Heath together head up the team at Southern Ocean Lodge as Lodge Managers. Together they create a close-knit, family like culture that welcomes hospitality professionals as well as students from around the world, making a wonderfully diverse and inclusive team.
Staff Lifestyle
Spending time ‘like a local’ on Kangaroo Island offers a chance to learn about the island’s ecology, meet the wildlife, explore its great food, wine beer and spirits producers, head out on hikes along the coast and relax at some of the world’s best beaches on days off. The team’s accommodation is in a purpose-built staff village onsite, where singles and couples are allocated accommodation to best suit their lifestyle. The Staff bar, Phoenix, is a great spot to grab a drink and share a laugh at the end of the day. Staff meals are also provided.
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The Louise
The Louise is a luxury culinary retreat located in the heart of Barossa Valley, one of Australia’s most premium wine regions. Onsite restaurant, Appellation is recognised as a world-class destination for dining in South Australia. With creative cuisine that invokes a sense of place, the kitchen team are dedicated storytellers of the Barossa region, its produce, and its people. A stay at The Louise is about creating the space to indulge, unwind, and genuinely connect to a historic and thoughtful food culture. View and download our applicant guide here.
Destination
Barossa is home to world-class food and wine, and so much more. Open spaces, big skies, expansive vistas, and gnarled old vines. Where great wine grows, great food grows, too, and the region is bursting with brilliant produce and proud farmers. The Barossa is full of that small-town charisma that will make you feel right at home. And that age-old feeling that everyone knows everyone, well, it’s true. Not only that, but everyone’s a mate, and our guests are passed along from winery to restaurant to gallery by name, becoming part of the community in no time at all.
Lodge
At The Louise, 15 private suites open up to glorious vineyard vistas that stretch far across the valley. The property is home to two of the Barossa’s best restaurant locales; inspired, regional dining at Appellation, and three75 bar + kitchen for comfort food and cocktails that don’t hold back on flavour. The onsite team are passionate locals who understand the true luxury of connection. They can arrange for guests to float over ancient vineyards in a hot air balloon, enjoy a sunrise picnic breakfast with kangaroos in native bushland, or tour the rolling valley in a vintage car.
General Manager
The Louise General Manager Sonya Smith has arrived in the Barossa in 2023 for a ‘culinary change’ following her stint managing Baillie Lodges sister property Silky Oaks Lodge in Queensland’s Daintree Rainforest since 2019. There, she skillfully navigated the property through its renovation journey and greeted the first guests when the new-look lodge opened in 2021. Sonya brings with her more than 25 years’ experience leading some of the country’s premier resorts and luxury lodges. Now at The Louise, Sonya continues her Baillie Lodges chapter in another beautiful destination.
Staff Lifestyle
To be a team member at The Louise means becoming part of an established and welcoming food and wine community. The opportunity to meet farmers, winemakers, and other hospitality professionals brings a deeper understanding of the industry that we love. Through established regional connections, learning opportunities abound at The Louise, and staff regularly find themselves with behind-the-curtain access to producers that they’ve previously admired from afar. With Adelaide city just one hour drive away, The Louise offers a tranquil, regional lifestyle with Australia’s festival city on your doorstep.
Success stories
Embarking on a career with Baillie Lodges is an exciting and rewarding experience, with the promise of adventure and life and work achievements ahead. Meet some of the Baillie Lodges family here and learn more about their stories.
Nat Lang
Local to South Australia, Nat first joined Southern Ocean Lodge in 2019. Having now worked across three different lodges in the Baillie Lodges portfolio, she has returned to Kangaroo Island for the lodges reincarnation in 2023.
Read Nat's story
Mandy McMillan
‘Creating something that you know people will love, that’s what it’s all about,’ says Mandy when describing what she loves about working at The Louise.
Read Mandy's story
Bridie Bush
One of Baillie Lodges’ highly regarded Assistant Lodge Managers, Bridie joined the Longitude 131 team in 2021 as the Restaurant Manager and in less than a year she progressed into her current position.
Read Bridie's story
Giacomo Fabozzi
Hailing from Varese in the north of Italy, Giacomo exudes a European sophistication that begins with his broad, warm smile and extends to his impeccable attire and sartorial style.
Read Giacomo's story
Andy Suen
Andy joined Baillie Lodges in 2015 on an industry placement before rising to the role of Restaurant Manager. Well regarded as the ultimate quiet achiever, Andy is a favourite among both his colleagues and guests.
Read Andy's story
Sara Williams
Sara is a much-loved member of the Baillie Lodges family, and in her time has lived on a wildly beautiful island, the vast reaches of the outback and Sydney’s sunny Northern Beaches.
Read Sara's story
Matt Atkins
Matt joined Baillie Lodges as Front Office Manager in 2008, two weeks before Southern Ocean Lodge opened. He has since moved from Front Office Manager on Kangaroo Island to Reservation’s Manager at Baillie Lodges’ Sydney Headquarters.
Read Matt's story
Mark Godbeer
Mark joined Baillie Lodges as Sous Chef at Longitude 131° in 2017 before quickly being promoted to Executive Chef in 2018. He’s recently traded the desert dunes for the Daintree Rainforest to helm the kitchen at Silky Oaks Lodge.
Read Mark's story
Lucky Legong
South Africa-born Lucky shines in her role as Assistant Manager at Clayoquot Wilderness Lodge on Vancouver Island and brings such warmth and zeal to her role that she creates an atmosphere of joy to all those around her.
Read Lucky's storyCurrent Opportunities
Experiences Guide
We have an exciting opportunity for an Experiences Guide to join our Southern Ocean Lodge family on Kangaroo Island.
We now have a rewarding opportunity for an Experiences Guide to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Your office is the outdoors, and you enjoy bringing people together to explore some of Australia’s most beautiful unspoilt wilderness. Where your day is spent being a true host to our guests, deliver high-quality tours and create the ultimate itinerary for all guests.
You’ll have extensive knowledge of Australian animals and plants, ideally those that are endemic to Kangaroo Island. Additionally, your understanding of the local history and indigenous culture will provide a balanced, educational experience for our guests.
This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Proven experience as a naturalist guide
- Extensive knowledge of native flora, fauna and ecology, and the ability to provide relevant information and interpretation to guests
- A great sense of humour and the ability to instil this approach in your team
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- The ability to work across flexible rosters including weekdays, weekends, public holidays, and school holidays
- A full South Australian Drivers license and South Australian Small Passenger Vehicle license
- First Aid and SA Responsible Persons Badge qualifications (we can assist in facilitating this requirement)
The Benefits…
- Staff accommodation provided at reasonable rates.
- Enjoy the staff facilities – use the outdoor gym, tend to the garden, or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Chef de Partie
Capella’s contemporary Pacific-themed menu features superb quality ingredients; the menu changes daily with the seasons, providing a constant source of delight to guests.
This is a full time role inclusive of accommodation, meals and utilities provided in our onsite staff village.
To succeed in your application you will need:
- Proven experience in a similar setting/ remote location (advantageous)
- Appropriate trade qualifications
- Ability to prioritise tasks and work to a schedule
- Excellent organisation and time management skills
- Strong attention to detail and ability to adhere to product specifications
- A passion for innovative food
- Great team player
- Knowledge of Australian cuisine and Industry Standards
This is a full time role inclusive of accommodation, meals and utilities provided in our onsite staff village commencing in August
Apply Now
Food and Beverage Attendant
At Huka Lodge, guests gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine,
We are now looking for an Food and beverage attendants to help facilitate this tradition.
To succeed in your application you will need:
- Section wait staff experience in a similar venue advantageous
- Experience serving wine in a restaurant setting
- Proven experience making quality espresso
- Knowledge of New Zealand wine as well as cocktail making experience
- A knowledge and passion for food and beverage
Chef de Partie
Dining at Huka Lodge is at the heart of the tradition of generous hospitality for which the lodge is world-renowned.
We now welcome a Chef de Partie to join our Huka Lodge family.
The Role
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Baillie Lodges Culinary Philosophy which steers the dining experience across all the lodges.
As Chef de Partie you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for
- Previous experience in luxury lodges or resorts advantageous
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Excellent organisational and time management skills
Guest Service Agent
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River.
We are now looking for a Guest Service Agent to join our team
The Role
This multi-faceted role will see you:
- Meeting and greeting our guests
- Processing arrivals and departures
- Maintaining room accounts
- Assisting with guest enquiries
- Suggesting and booking guest on local tours
- Main point of contact for our lodge guests needs
What we’re looking for
- You have a passion for making everyone feel welcome and providing an outstanding guest experience.
- Impeccable presentation and phone manner
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent Word & Excel skills
- Exceptional written and spoken English
- Available to work on a 7-day rotational roster
Join our award winning lodge!
Apply Now
Handy Person
We are looking for a Full Time Handy Person to assist in tending to our beautiful Lodge and 8 acres of gardens.
The Role
This is a Monday to Friday Full Time role.
You will support in all areas of Lodge and garden maintenance, including:
- Maintenance issues as they present themself
- Weeding, raking and hedge trimming
- Working in all weather conditions
What we’re looking for
- Experience in a similar role advantageous
- Would suit a Taupo local – maybe a retiree
- Physically able to undertake the requirements of the role, including bending, lifting and carrying
If this sounds like you, apply today!
Food & Beverage Attendant
We’re looking for a Food & Beverage COUPLE to join the team in the Treehouse Restaurant.
The tropics could be home for your next gig, plus there’s a chance to meet new people, explore new places, work in luxury tourism and have fun along the way. Sound like it could work? Read on.
Dining at Silky Oaks Lodge celebrates the bounty of local and native ingredients to offer guests an innovative, contemporary Australian menu. Our Treehouse Restaurant overlooks Mossman River and serves Breakfast, Lunch and Dinner daily to our in-house guests as well as external lunch bookings.
We are now looking for Food and Beverage attendants to join our Silky Oaks family.
Whether you be best friends or partners – we have an opening for a couple to join us.
To succeed in this role you will………
- have an engaging and infectious manner
- love serving high-quality produce, in a relaxed, yet professional work environment
- be the kind of person that has fun at work
- have an inquisitive mind …. and palette
You will also have…….
- proven experience in a food and beverage operations
- sound knowledge of Australian wines
- great communication and interpersonal skills
- the ability to keep it cool under pressure
- a friendly, customer-focused approach, with a ‘can-do’ attitude
Accommodation available
If you’ve worked in a restaurant or café, bar or a hotel – or have experience working in tourism and hospitality this could be just the gig you’re looking for. Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Chef de Partie
As a Chef at Silky Oaks Lodge you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
As a Chef de Partie you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for:
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of Australian cuisine and Industry Standards
- Excellent organisational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Guest Service Agent
This multi-faceted role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
You have a passion for making everyone feel welcome and providing an outstanding guest experience.
What we’re looking for
- Proven experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Available to work on a rotating roster Monday to Sunday
- Full current Australian Drivers License
- Suggesting and booking tours
- Arranging tranfsers
- Handling enquiries from local operators
- Making Restaurant and Spa bookings
- Scheduling the operations daily movements
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Breakfast Cook / Chef
As Breakfast Chef at Silky Oaks Lodge you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
We are now looking for a Breakfast Cook / Chef to join our passionate team.
The Role
- You have a passion for local produce and flair for extraordinary dishes
- Manage breakfast ensuring a smooth service delivery as well as assisting in the kitchen at large
- Ensure high quality and presentation of food provided to guests
- Maintain a safe clean and organised work environment with emphasis on high food safety standards
What we’re looking for
- Strong attention to detail
- Experience in an upscale restaurant or luxury hotel preferred
- Excellent organisational and time management skills
Accommodation available
Sous Chef
Appellation celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region. We now looking for a seasoned Chef to help lead the culinary offer at The Louise
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.
The Role
- This is a hands-on role that will see you inspire and develop the team
- Assist with ordering, maintaining, and managing stock and reducing wastage
- Ensuring a seamless and efficient service with a focus on product quality
- Assist with preparing menus in collaboration with Executive Chef
- Create unforgettable food experiences for our guests
What we’re looking for
- Experience in a similar role
- Flare, enthusiasm and passion for all things culinary
- Strong communication, interpersonal and organisational skills.
- A chef that is passionate about their craft and displays a very high standard of food production, presentation and team leadership
- A chef that is calm and level-headed in a fast-paced environment
Express your interest
Don’t miss out! If joining the Baillie Lodges team is of interest, please register your details below and we’ll be in touch should a suitable opportunity arise in the future.
Connect with us
Learn about the collection, meet the team and keep up-to-date with the latest news and job opportunities. Connect with Baillie Lodges on LinkedIn
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
