Baillie Lodges is a family-founded company, the team is personally engaged in the business, in the delivery of exceptional service and in the ongoing success of the company. The whole team is included in the celebration of achievements – including consistent wins in esteemed global travel awards. Baillie Lodges supports regional producers and communities, working with small-scale suppliers to deliver a real taste of each destination to guests. A leading, proactive approach to sustainable environmental management in each destination is essential to the guest experience and to Baillie Lodges’ continued success.
Attention to detail is evident throughout the Baillie Lodges guest experience, from operational processes through to design and the broad product offering, and is core to the overarching culture and values.
Baillie Lodges’ commitment to product excellence and reinvestment is evident in the significant lodge refurbishments and routine maintenance closures at each property to ensure that they remain at their world-class standard.
Detailed process systems ensure Baillie Lodges delivers comprehensive, on-the-job training for the team and ultimately guarantees an exceptional guest experience every time.
The Baillie Lodges culinary philosophy drives a daily-changing menu where local, in-season ingredients are delivered in a world-class dining experience. This food and beverage philosophy is at the heart of the guest experience: a curated selection of Australian wines, craft beers, ingredients sourced from local suppliers and a fine cuisine style showcasing fresh, seasonal produce is on offer every day.
A career with Baillie Lodges opens up a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too! It’s also a gold star on the CV.
Working at a Baillie Lodges property offers a chance to really work as part of a collegiate team, where departments work together to deliver an exceptional and personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, hiking and testing of small batch brews and spirits on Kangaroo Island and exploring the Red Centre at Uluru-Kata Tjuta.
Working at Baillie Lodges is a kick-start to a new career, new friendships and the start of a new personal era.
Southern Ocean Lodge
Globally celebrated and multi-award winning, Southern Ocean Lodge on Kangaroo Island is Australia’s most acclaimed wilderness lodge. The Southern Ocean Lodge team provides the highest level of personal service to discerning guests from Australia and around the world. Driven by passion and a desire for excellence, our team constantly strives to exceed guests’ expectations. Being part of the ‘SOL family’ is a reward in itself, and a fun lifestyle with the team on the wildly beautiful Kangaroo Island is part of the appeal. View and download our living and working guide here.
Kangaroo Island is a diverse, wild destination, just a hop off the South Australian coast. It’s Australia’s third largest island, made up of pastoral land, wild coasts, pristine deserted beaches and national parks and wilderness sanctuaries, Known as Australia’s Galapagos, the island is home to a microcosm of Australian wildlife, with kangaroos, koalas, echidnas, sea lions and fur seals roaming freely to the delight of visitors and residents alike.
Southern Ocean Lodge has twenty-one luxurious suites that run along the curve of the coast, each with uninterrupted views of the wild Southern Ocean. The Great Room is the helm, home to the bar, lounge and restaurant, and where guests depart on signature experiences of Kangaroo Island or plan their next adventure. The lodge offers a range of hospitality positions, from Food and Beverage to Housekeeping, Front Office and Experiences. With its remote location and ever-changing views, Southern Ocean Lodge has a close-knit team where opportunities are on offer to gain experience across departments.
Life partners John Hird and Alison Heath together head up the team at Southern Ocean Lodge as Lodge Managers. Together they create a close-knit, family like culture that welcomes hospitality professionals as well as students from around the world, making a wonderfully diverse and inclusive team.
Spending time ‘like a local’ on Kangaroo Island offers a chance to learn about the island’s ecology, meet the wildlife, explore its great food, wine beer and spirits producers, head out on hikes along the coast and relax at some of the world’s best beaches on days off. The team’s accommodation is in a purpose-built staff village onsite, where single and couples can choose accommodation to best suit their lifestyle. Staff bar Bosco’s is a great spot to grab a drink and share a laugh at the end of the day. Staff meals are also provided.
Renowned as Lord Howe Island’s most glamorous lodge, Capella offers guests an exclusive and luxurious island escape. The island’s only accommodation with views of the ocean and lying at the feet of the mesmerising Mounts Gower and Lidgbird, Capella is a beach-house style accommodation with a barefoot luxury vibe. The team at Capella is close-knit and friendly, offering a warm welcome and which genuinely cares for guests. Being part of the Capella team is the a highly sought-after position, and with a chance to surf, fish, hike and be a Lord Howe local an opportunity at Capella is one too good to miss. View and download our living and working guide here.
World Heritage-listed Lord Howe Island is part of New South Wales and is located just 600 kilometres – or a short two-hour flight – from Australia’s east coast. The tiny, remote island is just eleven kilometres in length, with a crescent shaped lagoon home to the world’s southernmost coral reef. Warm currents flow southwards from the Coral Sea, making diving or snorkelling straight from the beach an easy option, where a vibrant sub-marine world is home to a kaleidoscope of corals, tropical fish, turtles, shipwrecks and a friendly Galapagos reef shark. A range of hikes explores clifftops and subtropical rainforests, ventures along deserted beaches perfect for beachcombing.
Nine beach-house style suites at each offer a different view of Lord Howe, some with views of the ocean, others with views of Mounts Gower and Lidgbird which preside over the island and all with the swish and sway of endemic Kentia palms in the background. The main lodge is home to the lounge, bar and restaurant, where floor-to-ceiling windows expand to welcome the outside views indoors and lead to Gowers Terrace, where loungers and a horizon plunge pool invite guests to relax and switch off. Capella’s friendly, close-knit team really make the guest experience a standout, and keeps guests returning time and time again.
Life partners Libby Grant and Mark MacKillop lead the team at Capella Lodge. Arriving when Capella first opened as a Baillie Lodges property in 2004, Mark and Libby are as much a part of the Capella experience as the lodge itself. The team at Capella is very close-knit, with staff opting to stay and enjoy the island working lifestyle, which is both professional and friendly and with lots to enjoy both in and out of hours. Mark and Libby are supported by Assistant Manager Viktoria Dickson.
The lifestyle for Capella staff conjures up images of a real Treasure Island, or fun in the sun, with ‘office’ features including white-sanded beaches, turquoise waters, sheer mountains and subtropical rainforest. Adventure awaits, with some challenging and easier options including the Mount Gower, Goat House and Kim’s Lookout hikes all offering panoramic views of the island, as well as world-class diving, snorkelling, swimming with turtles, foraging and fishing. It’s an island lifestyle that’s addictively appealing. Most staff live onsite in a new, purpose-built staff village complete with lounge and kitchen facilities. Staff meals are also provided.
The ultimate luxury basecamp, Longitude 131° offers a very personal encounter with the landscape and heritage of Australia’s iconic Red Centre. Located adjacent to the Uluru Kata Tjuta National Park, Longitude 131° offers views of both UNESCO World Heritage-listed icons from every corner; from the restaurant and outdoor terrace in the Dune House, from the elevated outdoor lounge and spa in the Dune Top and – in guests’ luxury tents – from the end of the bed. An itinerary of signature experiences delivers a personal understanding and unforgettable connection with Australia’s spiritual heartland. View and download our living and working guide here.
Uluru-Kata Tjuta is regarded as Australia’s spiritual heart, the two attractions invoking a personal connection with many visitors who sense the tremendous cultural heritage and ancient living history about the destination. During a stay at Longitude 131° guests have the chance to discover the two very different rock formations on personalised tours led by lodge naturalist guides. Guests walk through the gorges of Kata Tjuta and to the cool pools of Uluru’s plunging crevices. Others choose to walk The Valley of the Winds or do a lap of Uluru, while sunset camel rides, Segway tours and even a turn on a Harley Davidson make Australia’s Red Centre the nation’s most accessible adventure.
Famous for their floating safari-style canopies, sixteen luxury guest tents line the red sand dunes, each with a view to Uluru. Each pavilion has an outdoor balcony complete with lounge, ‘campfire’ and daybed upon which a swag is unfurled by night for sleeping under a blanket of stars. The central Dune House is the hub, where guests dine in the restaurant or on the terrace, enjoy a drink in the bar and join personalised tours of the outback. Staff at Longitude 131° meet guests from around the world, come to visit Australia’s premier natural attraction.
Husband and wife team Ben and Louise Lanyon took the reins at Longitude 131° in 2019, having already spent time managing sister property Southern Ocean Lodge. The couple have made their home at nearby Yulara, along with their three young boys who are enrolled at the local school. Assistant Manager Adam Barnett offers invaluable support to Ben and Lou in running what is a very finely tuned, tight ship!
Joining the team at Longitude 131° is a life-changing chance to discover Australia’s Red Centre, joining a diverse and collegiate outback family. There’s a larger community of employees who work at the neighbouring Voyages Indigenous Tourism accommodation group so opportunities exist to form new friendships and networks. All Longitude 131° employees live at the staff residence at nearby Yulara, and meals are provided during rostered hours.
Silky Oaks Lodge
Neighbouring the World Heritage-listed wilderness of the Daintree National Park, Silky Oaks Lodge offers guests a stylish rainforest escape. Long regarded as Tropical North Queensland’s luxury bolt-hole, Silky Oaks Lodge is ideally located for access to the region’s spectacular natural attractions, including the Daintree Rainforest, Mossman Gorge, the Great Barrier Reef and Cape Tribulation. It’s also an easy transfer to the stylish restaurant-and-shopping precinct at nearby Port Douglas. View and download our living and working guide here.
Tropical North Queensland (TNQ) is a remarkable region which stretches from the Great Barrier Reef taking in the Daintree Rainforest and extending to the outback. One of the most popular TNQ itineraries is the combination of reef, rainforest and outback, with Silky Oaks Lodge a central stopover. Australia’s celebrated Daintree Rainforest meets the World Heritage-listed Great Barrier Reef at Silky Oaks Lodge, and within easy reach are Mossman Gorge and the magnificent Cape Tribulation wilderness.
Silky Oaks Lodge is set among the leafy canopy of the pristine Daintree Rainforest above the gently flowing Mossman River. A central guest lodge houses the open air Treehouse Restaurant which looks out to a foresty sea of cool green, while the river flows below creating a soothing soundtrack Tropical North Queensland dining. The space is also home to a bar and lounge areas, and it’s the departure point for touring adventures in the region. Forty treehouse-style guest suites offer wooden floors, rain showers and hammocks to relaxing in the afternoon breeze.
Lodge Manager Sonya Boaden joined Silky Oaks Lodge in 2019 to help transform the lodge and its operations to the Baillie Lodges style of management, product standard and guest experiences. Silky Oaks Lodge will officially join the Baillie Lodges collection following a significant refurbishment planned for 2020-21. Angelique Helmchen has recently transferred from her Assistant Manager role at sister property Southern Ocean Lodge to support Sonya and the team in a parallel role, while Executive Chef Mark Godbeer has also moved to the tropics from his twin role at Longitude 131°.
Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff at Silky Oaks Lodge. Just 60 minutes’ drive from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge is a tranquil working environment, with the soothing sounds of the river and leafy green outlook, while on days off there’s the Great Barrier Reef, Daintree Rainforest and Cape Tribulation wilderness all on the doorstep. Limited staff accommodation is available onsite. Meals are provided for rostered hours.
Embarking on a career with Baillie Lodges is an exciting and rewarding experience, with the promise of adventure and life and work achievements ahead. Meet some of the Baillie Lodges family here and learn more about their stories.
At this time there are no positions available to join the Baillie Lodges collection of luxury lodges. Please check-in again soon.
Express your interest
Don’t miss out! If joining the Baillie Lodges team is of interest, please register your details below and we’ll be in touch should a suitable opportunity arise in the future.
Prospective employees can find answers to commonly-asked questions below. If you can’t find what you’re looking for in our FAQ, please contact us.
How do I apply for a job with Baillie Lodges?
We accept online applications only via our Baillie Lodges careers page found on this website. For your convenience, all vacancies for each location (Baillie Lodges Headquarters in Sydney, Capella Lodge on Lord Howe Island, Longitude 131°, at Uluru Kata Tjuta, Silky Oaks Lodge in Queensland’s Daintree Rainforest and Southern Ocean Lodge on Kangaroo Island) within the portfolio can be found here. Please follow the application instructions outlined.
What if I’d like to work for Baillie Lodges however there is no suitable current vacancy?
We encourage you to send us through your resume complete with a cover letter detailing the lodge and role you’d be interested in. We will keep a copy of potential candidates’ resumes for future reference. However, if you see your dream job advertised please complete a formal application on the spot!
When should I apply?
If you see a position advertised that suits you and your experience, apply! If you’re looking to start sometime in the future, it’s best to send in your resume around eight weeks ahead of your ideal start date. If an advertised position interests you and your availability differs to this timeframe, please apply and indicate your specific availability on your application.
What is the recruitment process?
Applications take a few days to process and if you’re a potential candidate for the role we’ll be in touch with you to discuss the next steps within one week of the closing date. Due to the high volume of applications only those selected for a short-list will be contacted.
Who are we looking for?
We consider our team to be our greatest asset and we’re looking for professional, motivated and dedicated people with a diverse range of skills and experience. Our opportunities range from guides to gardeners and front office to food and beverage. We’re looking for people who are passionate about hospitality, committed to providing outstanding customer service, who have a can-do, positive attitude and great work ethic. We’re looking for people who see working and living in locations of unique natural or cultural significance as an opportunity not to be missed.
Is there a minimum time I need to commit to the role?
To deliver memorable experiences for our guests we’re committed to building a stable team. To be successful you will need to be able to commit to working with us for at least six months – and ideally more.
Can I build a career within the Baillie Lodges portfolio?
People are one of Baillie Lodges’ core strengths and encouraging career development and progression is key to that. We support team member growth and have many success stories of transfers or promotions within or across the Baillie Lodges portfolio.
Does Baillie Lodges employ international applicants?
Baillie Lodges welcomes applications from experienced hospitality individuals who have already gained Australian working rights. We do offer employment for those with a Working Holiday Visa, in line with work visa conditions. Visit www.immi.gov.au
Does Baillie Lodges employ interns?
We recognise the importance of developing the skills of young professionals who have chosen a career in hospitality. We work with several Australian and international hotel schools and education providers to provide paid opportunities to complement studies in the field. We require a minimum of six months’ commitment and all interns must have a valid Australian Work or Student Visa. All internships are paid.
Can I transfer to other lodges?
Yes, we encourage team members to transfer between lodges as opportunities arise, however, we require a minimum of six months’ service at each lodge before you will be considered for transfers.
Is accommodation provided?
Staff accommodation is provided at most of the Baillie Lodges properties, however, this varies with availability, locations and inclusions at each lodge. Specific accommodation options will be discussed during the recruitment process.
Do you accommodate families?
Off-site accommodation and various levels of schooling are only available in the surrounding areas of Longitude 131 and Silky Oaks Lodge.
Can I work with someone else or bring a partner?
We welcome joint applications and if your partner has the relevant experience they may also apply for a role. If you are applying with a partner, please highlight this when applying. Both applicants must bring relevant experience and we can’t guarantee that both will be successful. All lodges can accommodate couples onsite when both people are employed at the lodge.
When do I get paid?
All team members on a wage are paid fortnightly and any salary employees are paid monthly.
Can I bring my pet?
It is not possible to bring pets due to our properties being in remote wilderness locations that are often adjacent to National Parks.
Are flights or transfers to the lodges provided?
Flights and some transfers are not provided by the lodges as part on the onboarding process and need to be arranged by the arriving team member.
Where can I find more information?
A living and working fact sheet is available for each lodge, providing need-to-know essentials including: location, climate, staff accommodation, transport and moving information plus other useful links. View and download the living and working guides here: