Culture
Attention to detail is evident throughout the Baillie Lodges guest experience, from operational processes through to design and the broad product offering, and is core to the overarching culture and values. Baillie Lodges’ commitment to product excellence and reinvestment is evident in the significant lodge refurbishments and routine maintenance closures at each property to ensure that they remain at their world-class standard.
Detailed process systems ensure Baillie Lodges delivers comprehensive, on-the-job training for the team and ultimately guarantees an exceptional guest experience every time. The Baillie Lodges culinary philosophy is at the heart of the guest experience and drives a daily-changing menu where local, in-season ingredients are delivered in a world-class dining experience.
Working life
A career with Baillie Lodges opens up a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too! It’s also a gold star on the CV.
Working at a Baillie Lodges property offers a chance to really work as part of a collegiate team, where departments work together to deliver an exceptional and personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, exploring the Red Centre at Uluru-Kata Tjuta, hiking and kayaking at Clayoquot Wilderness Lodge on Vancouver Island and cruising the lake or skiing and snowboarding during the wintertime at Huka Lodge in Taupō. Working at Baillie Lodges is a kick-start to a new career, new friendships and the start of a new personal era.
Need more information?
For full details about living and working at one of the luxury lodges in the Baillie Lodges portfolio please download the relevant applicant guide here
Baillie Lodges is an intimate portfolio of luxury lodges setting new benchmarks for premium experiential travel. The remarkable lodges that make up the portfolio are Capella Lodge on Lord Howe Island, Longitude 131° at Uluru-Kata Tjuta, Clayoquot Wilderness Lodge on Vancouver Island, Huka Lodge in New Zealand, The Louise in the Barossa Valley and Silky Oaks Lodge in the Daintree Rainforest. Flagship property Southern Ocean Lodge on Kangaroo Island was destroyed in the 2020 bushfires, and its rebuild is currently underway.
-
Capella Lodge
Renowned as Lord Howe Island’s most glamorous lodge, Capella offers guests an exclusive and luxurious island escape. The island’s only accommodation with views of the ocean and lying at the feet of the mesmerising Mounts Gower and Lidgbird, Capella is a beach-house style accommodation with a barefoot luxury vibe. The team at Capella is close-knit and friendly, offering a warm welcome and which genuinely cares for guests. Being part of the Capella team is the a highly sought-after position, and with a chance to surf, fish, hike and be a Lord Howe local an opportunity at Capella is one too good to miss. View and download our applicant guide here.
Destination
World Heritage-listed Lord Howe Island is part of New South Wales and is located just 600 kilometres – or a short two-hour flight – from Australia’s east coast. The tiny, remote island is just eleven kilometres in length, with a crescent shaped lagoon home to the world’s southernmost coral reef. Warm currents flow southwards from the Coral Sea, making diving or snorkelling straight from the beach an easy option, where a vibrant sub-marine world is home to a kaleidoscope of corals, tropical fish, turtles, shipwrecks and a friendly Galapagos reef shark. A range of hikes explores clifftops and subtropical rainforests, ventures along deserted beaches perfect for beachcombing.
Lodge
Nine beach-house style suites at each offer a different view of Lord Howe, some with views of the ocean, others with views of Mounts Gower and Lidgbird which preside over the island and all with the swish and sway of endemic Kentia palms in the background. The main lodge is home to the lounge, bar and restaurant, where floor-to-ceiling windows expand to welcome the outside views indoors and lead to Gowers Terrace, where loungers and a horizon plunge pool invite guests to relax and switch off. Capella’s friendly, close-knit team really make the guest experience a standout, and keeps guests returning time and time again.
Lodge Managers
Life partners Libby Grant and Mark MacKillop lead the team at Capella Lodge. Arriving when Capella first opened as a Baillie Lodges property in 2004, Mark and Libby are as much a part of the Capella experience as the lodge itself. The team at Capella is very close-knit, with staff opting to stay and enjoy the island working lifestyle, which is both professional and friendly and with lots to enjoy both in and out of hours. Mark and Libby are supported by Assistant Manager Viktoria Dickson.
Staff Lifestyle
The lifestyle for Capella staff conjures up images of a real Treasure Island, or fun in the sun, with ‘office’ features including white-sanded beaches, turquoise waters, sheer mountains and subtropical rainforest. Adventure awaits, with some challenging and easier options including the Mount Gower, Goat House and Kim’s Lookout hikes all offering panoramic views of the island, as well as world-class diving, snorkelling, swimming with turtles, foraging and fishing. It’s an island lifestyle that’s addictively appealing. Most staff live onsite in a new, purpose-built staff village complete with lounge and kitchen facilities. Staff meals are also provided.
-
Clayoquot Wilderness Lodge
Located on the rugged west coast of Vancouver Island, acclaimed luxury outpost Clayoquot Wilderness Lodge offers unrivalled access to the best of Canada’s wilderness. Enviously inaccessible by road, the lodge is a truly luxurious retreat a base for myriad activities for guests to explore the World Heritage-listed Clayoquot Sound. With a full complement of luxury features including an intimate oceanside spa retreat and restaurant overlooking the sound itself, Clayoquot Wilderness Lodge is the ultimate luxury wilderness getaway. Being part of the ‘Clayoquot family’ is a reward in itself, and a fun lifestyle with the team in the ruggedly beautiful Bedwell Valley is just part of the appeal. View and download our applicant guide here.
Destination
Set on the waterfront Bedwell River Valley of Clayoquot Sound, the lodge location boasts a unique combination of pristine ecosystems which together form a wildlife–rich landscape. Guests encounter whales, orcas, seals and salmon from the Pacific Ocean; bears, wolves and martens from the region’s old growth forests; and cougars, eagles and blue heron from the glacier-carved valleys. Guests can explore the wilds with a personal lodge guide for an unforgettable wilderness adventure.
Lodge
Twenty-five guest tents are dotted along the river and coastal inlet, each offering end-of-the-bed views to the coastal wilderness. Centrally located within the lodge grounds is the guest precinct with restaurant and bar, activities hub and entertainment zone called The Outpost. When not out exploring the wilderness, guests may be dining at the Cookhouse restaurant, enjoying a treatment at the Healing Grounds Spa, or relaxing with a drink at the Ivanhoe lounge.
General Manager
General Manager Sarah Cruse returned to Clayoquot as General Manager for the 2020 season. In the interim, Sarah has enjoyed a successful term leading Dunton Hot Springs in Dolores, Colorado. Sarah has nearly 20 years of experience leading luxury experiential resorts, including a decade at the helm of Peninsula Hotels’ Quail Lodge & Golf Club in Carmel, California. Sarah’s passion for Clayoquot Wilderness Lodge will ensure the lodge continues to be recognised as a world class travel and adventure destination.
Staff Lifestyle
The staff village at Clayoquot is located two kilometres up the river from The Outpost. A fun-loving, tight-knit community of around a hundred employees, the lodge’s remote location is a catalyst for an incredibly social environment. Staff are welcome to remain onsite on their days off to make the most of their incredible backyard, as well as included meals and complimentary accommodation. The staff boat runs into town daily for those who wish to visit Tofino.
-
Huka Lodge
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River near Lake Taupō on New Zealand’s North Island. With humble beginnings nearly a century ago as a fishermen’s camp made famous for its trout-rich waters and featuring white canvas tents along the river’s edge, today Huka Lodge has secured its place as one of the country’s oldest and celebrated luxury lodge with an impressive heritage, welcoming some of the world’s most influential guests to the region. View and download our applicant guide here.
Destination
The ever-changing Waikato River and broader Lake Taupō region provide a magnificent natural setting for Huka Lodge. Taupō is found on the central plateau of New Zealand’s North Island, distinguished by its vast lake and endowed with a gentle climate, a leisurely pace and spectacular landscape. Formed from an ancient volcanic caldera, Lake Taupō’s vast waters spill into the thundering Huka Falls. Snow-capped mountain peaks, rolling pastures of golden grasses, lush green wilderness and the clear waters of lakes, rivers and streams offer a calming and rewarding vista from every turn.
Lodge
Bordered by rolling green lawns along the banks of the Waikato River and just upstream from the dramatic Huka Falls, Huka Lodge is regarded as the founder of luxury lodges. Styled in the manner of a grand estate, Huka comprises a central lodge with restaurant and terraces surrounded by verdant established gardens studded with exclusive dining nooks. Fine dining champions premium local produce complemented by a formidable list of the world’s finest wines. Twenty opulent guest suites and two private Owners’ Residences invite with king beds and palatial baths and open to mesmerising views of the ever-changing waterway.
General Manager
Born and raised in New Zealand, Huka Lodge General Manager Kerry Molloy has been at the helm of the prestigious property since 2014, after a career in high-end hospitality and as manager of some of the country’s most esteemed luxury lodges. Kerry’s first job as a porter paved the way for a stint in the hotel industry in London for 14 years. Stopping by in Sydney on the way through to work at the Intercontinental Hotel, Kerry then worked at New Zealand’s trio of Robertson Lodges before landing at home at Huka Lodge. Working here, he says is like being on a movie set: lots of action behind the scenes and blissful tranquillity out the front.
Staff Lifestyle
Taupō is located roughly in the centre of New Zealand’s North Island, around three and a half hours’ drive from Auckland. The picturesque town is distinguished by its lakefront setting and outdoor sports ranging from fishing and jet boating to golf and skiing during the wintertime. The region’s spectacular natural attractions are right on the doorstep for exploring on days off and Rotorua and the Tongariro National Park are within easy reach for fun adventures. Huka Lodge offers a serene working environment, with the ever-changing Waikato River and lush forest outlook. Meals are provided for rostered hours.
-
Longitude 131°
The ultimate luxury basecamp, Longitude 131° offers a very personal encounter with the landscape and heritage of Australia’s iconic Red Centre. Located adjacent to the Uluru Kata Tjuta National Park, Longitude 131° offers views of both UNESCO World Heritage-listed icons from every corner; from the restaurant and outdoor terrace in the Dune House, from the elevated outdoor lounge and spa in the Dune Top and – in guests’ luxury tents – from the end of the bed. An itinerary of signature experiences delivers a personal understanding and unforgettable connection with Australia’s spiritual heartland. View and download our applicant guide here.
Destination
Uluru-Kata Tjuta is regarded as Australia’s spiritual heart, the two attractions invoking a personal connection with many visitors who sense the tremendous cultural heritage and ancient living history about the destination. During a stay at Longitude 131° guests have the chance to discover the two very different rock formations on personalised tours led by lodge naturalist guides. Guests walk through the gorges of Kata Tjuta and to the cool pools of Uluru’s plunging crevices. Others choose to walk The Valley of the Winds or do a lap of Uluru, while sunset camel rides, Segway tours and even a turn on a Harley Davidson make Australia’s Red Centre the nation’s most accessible adventure.
Lodge
Famous for their floating safari-style canopies, sixteen luxury guest tents line the red sand dunes, each with a view to Uluru. Each pavilion has an outdoor balcony complete with lounge, ‘campfire’ and daybed upon which a swag is unfurled by night for sleeping under a blanket of stars. The central Dune House is the hub, where guests dine in the restaurant or on the terrace, enjoy a drink in the bar and join personalised tours of the outback. Staff at Longitude 131° meet guests from around the world, come to visit Australia’s premier natural attraction.
Lodge Managers
Husband and wife team Ben and Louise Lanyon took the reins at Longitude 131° in 2019, having already spent time managing sister property Southern Ocean Lodge. The couple have made their home at nearby Yulara, along with their three young boys who are enrolled at the local school. Assistant Manager Adam Barnett offers invaluable support to Ben and Lou in running what is a very finely tuned, tight ship!
Staff Lifestyle
Joining the team at Longitude 131° is a life-changing chance to discover Australia’s Red Centre, joining a diverse and collegiate outback family. There’s a larger community of employees who work at the neighbouring Voyages Indigenous Tourism accommodation group so opportunities exist to form new friendships and networks. All Longitude 131° employees live at the staff residence at nearby Yulara, and meals are provided during rostered hours.
-
Silky Oaks Lodge
Neighbouring the World Heritage-listed wilderness of the Daintree National Park, Silky Oaks Lodge offers guests a stylish rainforest escape. Long regarded as Tropical North Queensland’s luxury bolt-hole, Silky Oaks Lodge is ideally located for access to the region’s spectacular natural attractions, including the Daintree Rainforest, Mossman Gorge, the Great Barrier Reef and Cape Tribulation. It’s also an easy transfer to the stylish restaurant-and-shopping precinct at nearby Port Douglas. View and download our applicant guide here.
Destination
Tropical North Queensland (TNQ) is a remarkable region which stretches from the Great Barrier Reef taking in the Daintree Rainforest and extending to the outback. One of the most popular TNQ itineraries is the combination of reef, rainforest and outback, with Silky Oaks Lodge a central stopover. Australia’s celebrated Daintree Rainforest meets the World Heritage-listed Great Barrier Reef at Silky Oaks Lodge, and within easy reach are Mossman Gorge and the magnificent Cape Tribulation wilderness.
Lodge
Silky Oaks Lodge is set among the leafy canopy of the pristine Daintree Rainforest above the gently flowing Mossman River. A central guest lodge houses the open air Treehouse Restaurant which looks out to a foresty sea of cool green, while the river flows below creating a soothing soundtrack Tropical North Queensland dining. The space is also home to a bar and lounge areas, and it’s the departure point for touring adventures in the region. Forty treehouse-style guest suites offer contemporary furnishings, deep bath tubs and hammocks for relaxing in the afternoon breeze.
Lodge Manager
Lodge Manager Sonya Boaden joined Silky Oaks Lodge in 2019 to help transform the lodge and its operations to the Baillie Lodges style of management, product standard and guest experiences. Angelique Helmchen has recently transferred from her Assistant Manager role at sister property Southern Ocean Lodge to support Sonya and the team in a parallel role, while Executive Chef Mark Godbeer has also moved to the tropics from his twin role at Longitude 131°.
Staff Lifestyle
Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff at Silky Oaks Lodge. Just 60 minutes’ drive from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge is a tranquil working environment, with the soothing sounds of the river and leafy green outlook, while on days off there’s the Great Barrier Reef, Daintree Rainforest and Cape Tribulation wilderness all on the doorstep. Limited staff accommodation is available onsite. Meals are provided for rostered hours.
-
Southern Ocean Lodge
Globally celebrated and multi-award winning, Southern Ocean Lodge on Kangaroo Island is Australia’s most acclaimed wilderness lodge. The Southern Ocean Lodge team provides the highest level of personal service to discerning guests from Australia and around the world. Driven by passion and a desire for excellence, our team constantly strives to exceed guests’ expectations. Being part of the ‘SOL family’ is a reward in itself, and a fun lifestyle with the team on the wildly beautiful Kangaroo Island is part of the appeal. View and download our living and working guide here.
Destination
Kangaroo Island is a diverse, wild destination, just a hop off the South Australian coast. It’s Australia’s third largest island, made up of pastoral land, wild coasts, pristine deserted beaches and national parks and wilderness sanctuaries, Known as Australia’s Galapagos, the island is home to a microcosm of Australian wildlife, with kangaroos, koalas, echidnas, sea lions and fur seals roaming freely to the delight of visitors and residents alike.
Lodge
Southern Ocean Lodge has twenty-one luxurious suites that run along the curve of the coast, each with uninterrupted views of the wild Southern Ocean. The Great Room is the helm, home to the bar, lounge and restaurant, and where guests depart on signature experiences of Kangaroo Island or plan their next adventure. The lodge offers a range of hospitality positions, from Food and Beverage to Housekeeping, Front Office and Experiences. With its remote location and ever-changing views, Southern Ocean Lodge has a close-knit team where opportunities are on offer to gain experience across departments.
Lodge Managers
Life partners John Hird and Alison Heath together head up the team at Southern Ocean Lodge as Lodge Managers. Together they create a close-knit, family like culture that welcomes hospitality professionals as well as students from around the world, making a wonderfully diverse and inclusive team.
Staff Lifestyle
Spending time ‘like a local’ on Kangaroo Island offers a chance to learn about the island’s ecology, meet the wildlife, explore its great food, wine beer and spirits producers, head out on hikes along the coast and relax at some of the world’s best beaches on days off. The team’s accommodation is in a purpose-built staff village onsite, where single and couples can choose accommodation to best suit their lifestyle. Staff bar Bosco’s is a great spot to grab a drink and share a laugh at the end of the day. Staff meals are also provided.
-
The Louise
The Louise is a luxury culinary retreat located in the heart of Barossa Valley, one of Australia’s most premium wine regions. Onsite restaurant, Appellation is recognised as a world-class destination for dining in South Australia. With creative cuisine that invokes a sense of place, the kitchen team are dedicated storytellers of the Barossa region, its produce, and its people. A stay at The Louise is about creating the space to indulge, unwind, and genuinely connect to a historic and thoughtful food culture.
Destination
Barossa is home to world-class food and wine, and so much more. Open spaces, big skies, expansive vistas, and gnarled old vines. Where great wine grows, great food grows, too, and the region is bursting with brilliant produce and proud farmers. The Barossa is full of that small-town charisma that will make you feel right at home. And that age-old feeling that everyone knows everyone, well, it’s true. Not only that, but everyone’s a mate, and our guests are passed along from winery to restaurant to gallery by name, becoming part of the community in no time at all.
Lodge
At The Louise, 15 private suites open up to glorious vineyard vistas that stretch far across the valley. The property is home to two of the Barossa’s best restaurant locales; inspired, regional dining at Appellation, and three75 bar + kitchen for comfort food and cocktails that don’t hold back on flavour. The onsite team are passionate locals who understand the true luxury of connection. They can arrange for guests to float over ancient vineyards in a hot air balloon, enjoy a sunrise picnic breakfast with kangaroos in native bushland, or tour the rolling valley in a vintage car.
Lodge Manager
General Manager, Kylie Mansfield, knows the Barossa like the back of her hand. She was fortunate enough to grow up in the region at a time when Maggie Beer’s famous pate was bootlegged by the slab, and now illustrious winemakers were but humble schoolmates. So, when the opportunity came knocking to lead the team at The Louise in 2016, she was glad to be called home. Kylie’s commitment to regional storytelling is woven deep into the lodge. She readily shares her dedication to the art of hospitality with her bright young team, who continue her tradition of creating experiences from the soul.
Staff Lifestyle
To be a team member at The Louise means becoming part of an established and welcoming food and wine community. The opportunity to meet farmers, winemakers, and other hospitality professionals brings a deeper understanding of the industry that we love. Through established regional connections, learning opportunities abound at The Louise, and staff regularly find themselves with behind-the-curtain access to producers that they’ve previously admired from afar. With Adelaide city just one hour drive away, The Louise offers a tranquil, regional lifestyle with Australia’s festival city on your doorstep.
Success stories
Embarking on a career with Baillie Lodges is an exciting and rewarding experience, with the promise of adventure and life and work achievements ahead. Meet some of the Baillie Lodges family here and learn more about their stories.
Andy Suen
Andy joined Baillie Lodges in 2015 on an industry placement before rising to the role of Restaurant Manager. Well regarded as the ultimate quiet achiever, Andy is a favourite among both his colleagues and guests.
Read Andy's story
Giacomo Fabozzi
Hailing from Varese in the north of Italy, Giacomo exudes a European sophistication that begins with his broad, warm smile and extends to his impeccable attire and sartorial style.
Read Giacomo's story
Lucky Legong
South Africa-born Lucky shines in her role of Assistant Manager at Clayoquot Wilderness Lodge on Vancouver Island and brings such warmth and zeal to her role that she creates an atmosphere of joy to all those around her.
Read Lucky's story
Mark Godbeer
Mark joined Baillie Lodges as Sous Chef at Longitude 131° in 2017 before quickly being promoted to Executive Chef in 2018. He’s recently traded the desert dunes for the Daintree Rainforest to helm the kitchen at Silky Oaks Lodge.
Read Mark's story
Matt Atkins
Matt joined Baillie Lodges as Front Office Manager in 2008, two weeks before Southern Ocean Lodge opened. He has since moved from Front Office Manager on Kangaroo Island to Reservation’s Manager at Baillie Lodges’ Sydney Headquarters.
Read Matt's story
Sahil Pritmani
A story of progression as heartening as it is deserved, Sahil Pritmani began his journey with Baillie Lodges almost ten years ago as an intern. Now Assistant Lodge Manager of Silky Oaks Lodge, he describes it as ‘coming home to a place he had never been’.
Read Sahil's story
Sara Williams
Sara is a much-loved member of the Baillie Lodges family, and in her time has lived on a wildly beautiful island, the vast reaches of the outback and Sydney’s sunny Northern Beaches.
Read Sara's story
Theodora Oktaviani
Theodora – known by her many work friends as Dora – has worked on several Baillie Lodges teams around Australia both as an undergraduate and now as a graduate of the Blue Mountains International Hotel Management School.
Read Theodora's storyCurrent Opportunities
Guest Service Agent
This multi faceted role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
You have a passion for making everyone feel welcome and providing an outstanding guest experience.
Skills and Experience
- Proven 5 star experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Full current Australian Drivers License
This is a full time role with furnished rental accommodation provided at the nearby Ayers Rock Resort township of Yulara. Click here for a preview of life as a Guest Services Agent at Longitude 131°.
Apply Now
Experiences Guide
We require a professional, well-presented, enthusiastic and organised Experiences Guide to coordinate and host our exceptional activities program.
The essential element of this role is delivering the ultimate itinerary for our guests. With a knowledge of and passion for natural history, indigenous culture, flora and fauna, a flair for guest interaction and exceptional presentation and organisational skills, you are integral to the experience of each and every guest. Interpreting journeys through Uluru-Kata Tjuta National Park is just one of the amazing experiences you play host to.
To succeed in your application you will need:
- Appropriate tertiary qualifications and or significant experience within the hospitality/resort or eco-tourism industry
- Significant experience as a naturalist guide
- Senior First Aid (essential)
- Full unblemished NT drivers license, ability to obtain H-endorsement (essential)
- Heavy vehicle license MR/LR a great advantage
- Detailed knowledge of Australian native flora, fauna and ecology and keen interest in continuous learning
- Exceptional communication and presentation skills
- Strong organisational skills with attention to detail
Click here for a preview of life as an Experiences Guide at Longitude 131.
Apply Now
Chef de Partie
As a chef at Longitude 131° you’ll have access to premium, sustainable produce, sourced from Australia’s best suppliers.
You’ll learn about local bush ingredients used for centuries by the Indigenous Anangu that bring a real taste of Australia to the menu. It’s a small, fun, hand-working team, recognised for its benchmark standards in hospitality and tourism. Being part of the Longitude 131° team is a great way to do kick-start your career doing what you like best.
When you work at Longitude 131° you’ll be part of the broader Baillie Lodges family. The Australia-based Baillie Lodges collection has a swag of award-winning luxury lodges, each a leader in personal, sustainable travel. Included is Capella Lodge on Lord Howe Island, Longitude 131° at Uluru-Kata Tjuta, Huka Lodge in New Zealand and Clayoquot Wilderness Lodge on Vancouver Island. Opening on November 1 this year is a new-look Silky Oaks Lodge in the treetops of Queensland’s incredible Daintree Rainforest, and there are more lodges – and opportunities to work and travel – lined up for the future.
If you love adventure and live for travel this could be just for you. Find out more and apply here. Or, as Confucius said: “Choose a job you love and you will never have to work a day in your life.”
Apply Now
Digital Marketing Specialist
Baillie Lodges has a growing portfolio of lodges worldwide, and we are now looking for a Digital Marketing Specialist to join our team!
The Role
We are now seeking a strong Digital Marketing Specialist to join our dynamic team in this newly created role. In your new role you will oversee digital strategies across all lodges and channels to drive revenue growth through improved traffic and conversion on our own direct channels.
You will be capable of leading, developing and implementing all digital marketing programs, ensuring they complement and optimise the performance of the lodges and the overall brand identity and strategy.
Have you got what it takes:
- At least 3 years experience in a similar role, ideally in travel or with a luxury brand
- An in-depth knowledge of paid marketing channels and technologies, including paid search, retargeting, social network advertising, content distribution and placement networks
- Love your numbers? You will also need strong analytical skills, with experience using data and insights to inform strategy and improve productivity
- Do you get a buzz out of your ability to make a plan and deliver it on time?
- Above all, you have a sense of flair and are meticulous with your eye for detail
Our Head Office is based at Sydney’s Avalon Beach we offer the flexibility to work remotely.
Apply Now
Commis & Chef de Partie
The lodge is currently recruiting for a Commis & Chef de Partie
What we offer:
- 3 month contract
- Free meals and accommodation
- Competitive wages and shared gratuities
- Virtually no expenses, opportunity to save
- Access to premium hiking, biking and more
- Family culture and new friendships await
To join our team, apply today!
Apply Now
Maintenance Supervisor
We are looking for a Maintenance Supervisor to join our team in a year-round role
The Role
Reporting to the Maintenance Manager, this hands-on role will see you supervising a small team of handymen and ground workers:
- Preventative maintenance, monitoring and repairs to systems including water, sewage, composting, refrigeration, heating, generator, propane, and fire prevention.
- Facility maintenance of buildings, plumbing, electrical, carpentry, garbage/recycling management, water and sewage management, lawn and trails, and perform emergency repairs as needed.
- Assisting with the coordination of trades people for repairs and maintenance performed on equipment, building systems and refurbishment
- Assisting with the coordination of logistics and assisting in other departments when needed.
- Maintenance of multiple wastewater treatment systems and septic fields
- Winter caretaking and renovation projects during the off-season.
What we’re looking for
- A hands-on approach to supervising the Maintenance Team
- Strong communication, organisational and time management skills with attention to detail
- Take initiative and coordinate multiple tasks or projects simultaneously while maintaining a preventative maintenance schedule
- Strong communication, organisational and time management skills with attention to detail
- Trade or mechanic qualification advantageous
What we offer
- Comparative wages
- Year-Round Employment Opportunity
- FREE meals and accommodation
- More than just a place to work! Enjoy adventure and nature while making lifelong friendships
Pastry Chef
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Baillie Lodges Culinary Philosophy which steers the dining experience across all the lodges.
As Pastry Chef you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
To succeed in your application you will need:
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of New Zealand Industry Standards
- Excellent organisational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
Food and Beverage Attendant
Guests gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine, prepared using the finest of ingredients and complemented by exceptional wines.
To succeed in your application you will need:
- Section wait staff experience in a similar venue advantageous
- Experience serving wine in a restaurant setting
- Proven experience making quality espresso
- Knowledge of New Zealand wine as well as cocktail making experience
- A knowledge and passion for food and beverage
Housekeeping Supervisor
Long regarded as one of the world’s most revered and inspirational luxury accommodations.
The Role
This is a hands-on role supporting the Executive Housekeeper in daily operations
- Assisting with the daily allocations of rooms and duties
- Supervision and training of staff
- Co-ordination of the team to meet daily deadlines
- Delivering efficient preparation, cleanliness and presentation of guest rooms
- Liaise with all departments to ensure smooth operations and superior guest service
What we’re looking for
- Previous experience in a similar role advantageous
- High level of attention to detail and excellent organisational skills
- A can-do attitude
- Outstanding guest relations and communication skills
Housekeeping Attendant
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River near Lake Taupō on New Zealand’s North Island.
With an eye for detail and a smile you will maintain the cleanliness of all guest rooms and guest areas.
What we’re looking for
- Proven experience within a hotel or serviced apartments
- Flair for organisation with high attention to detail
- Impeccable presentation
- Outstanding guest relations and communication skills
- Ability to work under pressure and without supervision
Chef de Partie
Huka Lodge lies on the banks of the Waikato River, upstream from the famous Huka Falls.
The Role
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Baillie Lodges Culinary Philosophy which steers the dining experience across all the lodges.
As Chef de Partie you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for
- Previous experience in luxury lodges or resorts advantageous
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Excellent organisational and time management skills
Commis & Demi Chefs
It started as a simple fishing lodge in the 1920s, attracting guests from around the world. Now the exclusive lodge lures the most discerning travellers from around the globe, seeking one of the world’s very best retreats.
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Baillie Lodges Culinary Philosophy which steers the dining experience across all the lodges.
What we’re looking for
- Previous experience in luxury lodges advantageous
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail
- A passion for innovative food
Food & Beverage Attendant
Fancy a role at the new-look Silky Oaks Lodge nestled in the heart of Tropical North Queensland?
Fresh from a $20 million renovation, the lodge has reopened and we’re looking for Food & Beverage staff to join the team in the Treehouse Restaurant. The tropics could be home for your next gig, plus there’s a chance to meet new people, explore new places, work in luxury tourism and have fun along the way. Sound like it could work? Read on.
If you’ve worked in a restaurant or café, bar or a hotel – or have experience working in tourism and hospitality this could be just the gig you’re looking for. Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Housekeeping Attendant
Set among the lush rainforest and overlooking the Mossman River, guest accommodation at Silky Oaks Lodge evokes a real sense of the region.
With an eye for detail and a smile you will maintain the cleanliness of all guest rooms and guest areas.
What we’re looking for
- Proven experience within a hotel or serviced apartments (essential)
- Flair for organisation with high attention to detail
- Impeccable presentation
- Outstanding guest relations and communication skills
- Ability to work under pressure and without supervision
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Guest Service Agent
This multi-faceted role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
You have a passion for making everyone feel welcome and providing an outstanding guest experience.
What we’re looking for
- Proven experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Available to work on a rotating roster Monday to Sunday
- Full current Australian Drivers License
- Suggesting and booking tours
- Arranging tranfsers
- Handling enquiries from local operators
- Making Restaurant and Spa bookings
- Scheduling the operations daily movements
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Spa Therapist
The Healing Waters Spa at the new Silky Oaks Lodge makes the most of its tranquil Daintree Rainforest setting, set among leafy treetops with the Mossman River flowing gently below.
The popular spa uses the Australian made Sodashi spa care range and features intimate treatment rooms as well as a mineral rich bath and Vichy shower. Riverside yoga is on offer each day, creating a complete wellbeing sanctuary.
When you work at Silky Oaks Lodge you’ll be part of the broader Baillie Lodges family. The Australia-based Baillie Lodges collection has a swag of award-winning luxury lodges, each a leader in personal, sustainable travel. Included is Capella Lodge on Lord Howe Island, Longitude 131 at Uluru Kata Tjuta, Huka Lodge in New Zealand and Clayoquot Wilderness Lodge on Vancouver Island. Opening on October 1 this year is a new-look Silky Oaks Lodge in the treetops of Queensland’s incredible Daintree Rainforest, and there are more lodges – and opportunities to work and travel – lined up for the future. Being part of the Baillie Lodges team is a great way to kick-start your career doing what you like best.
If you love working in a spa and live for travel this could be just for you. Find out more and apply here. Or, as Confucius said: “Choose a job you love, and you will never have to work a day in your life.”
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Restaurant Manager
Driven by a commitment to provide a real ‘sense of place’ for guests, this role will see you managing the Tree House restaurant and cultivating the food and beverage team.
What we’re looking for:
- Proven experience in a similar position with 2 years experience is essential
- Valid RSA (Responsible Service of Alcohol) Certificate
- Strong knowledge of Australian wines
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
- Ordering / Stock Management / Assisting / Set up and management of private dining
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Pastry Chef
As Pastry Chef you are a pivotal member of the kitchen team and will work with the Executive Chef in providing a constant source of delight to guests.
What we’re looking for:
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of Australian cuisine and Industry Standards
- Excellent organisational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Food & Beverage Supervisor
The Food & Beverage Supervisor will assist the team in delivering guests an innovative, contemporary Australian menu.
What we’re looking for
- Proven experience in a similar position with 2 years experience is essential
- Valid RSA (Responsible Service of Alcohol) Certificate
- Strong knowledge of Australian wines
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Assistant Lodge Manager
The Louise is now part of the Baillie Lodges group and will undergo a 3-month extensive renovation, reopening in September 2022. This role is a new addition to the team and will support the Lodge Manager in this exciting next chapter.
The Role
The Assistant Lodge Manager role is for someone who is genuinely passionate about ensuring excellence in service delivery and complete guest satisfaction. You will take a hands-on role to assist in the efficient and smooth running of the lodge operations, welcoming guests, motivating and encouraging team members whilst also ensuring all the behind-the-scenes logistics are operating seamlessly. This is a job where no two days are ever the same!
What we’re looking for
- Relevant and extensive premium hotel/resort/lodge management experience in a working environment where initiative, organisational and advance planning skills are essential
- Passion for service excellence and the genuine desire to look after guests from all over the world
- Demonstrated ability to monitor and manage key business performance indicators and to implement and measure improvements
- Excellent organisation, administrative, communication skills and a very high level of attention to detail
Housekeeping Supervisor
The Louise is currently undergoing a multi-million-dollar glamover and is set to reopen on the 6th September 2022, just in time for spring.
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
The Role
This is a hands-on role supporting the Housekeeping Manager in daily operations
- Assisting with the daily allocations of rooms and duties
- Supervision and training of staff
- Co-ordination of the team to meet daily deadlines
- Delivering efficient preparation, cleanliness and presentation of guest rooms
- Liaise with all departments to ensure smooth operations and superior guest service
What we’re looking for
- Previous experience in a similar role advantageous
- High level of attention to detail and excellent organisational skills
- A can-do attitude
- Outstanding guest relations and communication skills
Housekeeping Attendant
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
The Louise is currently undergoing a multi-million-dollar glamover and is set to reopen on the 6th September 2022, just in time for spring.
The Role
- Servicing and cleaning suites and public areas to a high standard
- Ensuring rooms are stocked with guest amenities, towels and linens
- Assisting in laundering and sorting linen for our fifteen suites
- Working with colleagues to ensure all guest rooms are delivered on time
What we’re looking for
- Experience within a hotel or serviced apartments advantageous
- Organised with a high attention to detail
- A friendly can-do attitude
- Outstanding guest relations and communication skills
Restaurant Supervisor
The dining experience is guided by the seasonal sways of fruits and vegetables from the restaurant’s own kitchen garden.
The Louise is currently undergoing a multi-million-dollar glamover and is set to reopen on the 6th September 2022, just in time for spring. Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
Appellation Restaurant celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region.
The Role
- Assisting the Restaurant & Bar Managers with day-to-day operations
- Maintaining a constant focus on providing excellent guest experience
- Lead, mentor and train food and beverage attendants
- Creating a culture that revolves around the experience and enjoyment of food and beverage by our guests
What we’re looking for
- Have a can-do attitude
- You will ideally have previous experience in a similar role
- Flexibility to work a variety of shifts including weekends and public holidays
- A passion for all things food and beverage
Sous Chef
The dining experience is guided by the seasonal sways of fruits and vegetables from the restaurant’s own kitchen garden.
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.
Appellation celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region. The dining experience is guided by the seasonal sways of fruits and vegetables from the restaurant’s own kitchen garden.
The Role
- Lead by example in this is a hands-on role that will inspire and develop the team
- Assist with ordering, maintaining, and managing stock and reducing wastage
- Ensuring a seamless and efficient service with a focus on product quality
- Assist with preparing menus in collaboration with Executive Chef and Head Chef
- Create unforgettable food experiences for our guests
What we’re looking for
- Experience in a similar role advantageous
- Flare, enthusiasm and passion for all things culinary
- Strong communication, interpersonal and organisational skills.
- Being passionate about your craft and displaying very high standards of food production, presentation and team leadership
- Someone calm and level-headed in a fast-paced environment
Chef de Partie
Appellation celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region.
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.
The dining experience is guided by the seasonal sways of fruits and vegetables from the restaurant’s own kitchen garden. Locally sourced, seasonally picked and responsibly prepared, The Louise delivers an inspired match of food and wine in the most naturally elegant of settings.
The Role
- You have a passion for local produce and flair for extraordinary dishes
- Manage your section ensuring a smooth service delivery as well as assisting with other sections
- You will control the pass when required
- Ensure high quality and presentation of food provided to guests
- Maintain a safe clean and organised work environment with emphasis on high food safety standards
What we’re looking for
- Experience in an upscale restaurant or luxury hotel advantageous
- Appropriate trade qualifications
- Strong attention to detail
- A passion for food trends and best practices
- Excellent organisational and time management skills
Express your interest
Don’t miss out! If joining the Baillie Lodges team is of interest, please register your details below and we’ll be in touch should a suitable opportunity arise in the future.
Connect with us
Learn about the collection, meet the team and keep up-to-date with the latest news and job opportunities. Connect with Baillie Lodges on LinkedIn
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
