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Culture
Attention to detail is evident throughout the Baillie Lodges guest experience, from operational processes through to design and the broad product offering, and is core to the overarching culture and values. Baillie Lodges’ commitment to product excellence and reinvestment is evident in the significant lodge refurbishments and routine maintenance closures at each property to ensure that they remain at their world-class standard.
Detailed process systems ensure Baillie Lodges delivers comprehensive, on-the-job training for the team and ultimately guarantees an exceptional guest experience every time. The Baillie Lodges culinary philosophy is at the heart of the guest experience and drives a daily-changing menu where local, in-season ingredients are delivered in a world-class dining experience.
Working life
A career with Baillie Lodges opens up a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too! It’s also a gold star on the CV.
Working at a Baillie Lodges property offers a chance to really work as part of a collegiate team, where departments work together to deliver an exceptional and personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, exploring the Red Centre at Uluru-Kata Tjuta, hiking and kayaking at Clayoquot Wilderness Lodge on Vancouver Island and cruising the lake or skiing and snowboarding during the wintertime at Huka Lodge in Taupō. Working at Baillie Lodges is a kick-start to a new career, new friendships and the start of a new personal era.
Need more information?
For full details about living and working at one of the luxury lodges in the Baillie Lodges portfolio please download the relevant applicant guide here
Our lodges
Baillie Lodges is an intimate portfolio of luxury lodges setting new benchmarks for premium experiential travel. The remarkable lodges that make up the portfolio are Capella Lodge on Lord Howe Island, Longitude 131° at Uluru-Kata Tjuta, Clayoquot Wilderness Lodge on Vancouver Island, Huka Lodge in New Zealand, The Louise in the Barossa Valley, Silky Oaks Lodge in the Daintree Rainforest, flagship property Southern Ocean Lodge on Kangaroo Island and two of South America’s most extraordinary luxury lodges, Tierra Atacama and Tierra Patagonia in Chile.
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Capella Lodge
Renowned as Lord Howe Island’s most glamorous lodge, Capella offers guests an exclusive and luxurious island escape. The island’s only accommodation with views of the ocean and lying at the feet of the mesmerising Mounts Gower and Lidgbird, Capella is a beach-house style accommodation with a barefoot luxury vibe. The team at Capella is close-knit and friendly, offering a warm welcome and which genuinely cares for guests. Being part of the Capella team is the a highly sought-after position, and with a chance to surf, fish, hike and be a Lord Howe local an opportunity at Capella is one too good to miss. View and download our applicant guide here
Destination
World Heritage-listed Lord Howe Island is part of New South Wales and is located just 700 kilometres – or a short two-hour flight – from Australia’s east coast. The tiny island is just eleven kilometres in length, with a crescent shaped lagoon home to the world’s southernmost coral reef. Warm currents flow southwards from the Coral Sea, making diving or snorkelling straight from the beach an easy option, where a vibrant submarine world is home to a kaleidoscope of corals, tropical fish and turtles. A range of hikes take in subtropical rainforests, mountaintops and pristine beaches.
Lodge
Nine beach-house style suites at each offer a different view of Lord Howe, all with the swish and sway of endemic Kentia palms in the background. The main lodge is home to the lounge, bar and restaurant, where floor-to-ceiling windows welcome the outside views indoors and lead to Gowers Terrace, where loungers and a horizon plunge pool invite guests to relax. Capella’s friendly, close-knit team really make the guest experience a standout, and keeps guests returning time and time again.
General Managers
Life partners Libby Grant and Mark MacKillop lead the team at Capella Lodge. Arriving when Capella first opened as a Baillie Lodges property in 2004, Mark and Libby are as much a part of the Capella experience as the lodge itself. The team at Capella is very close-knit, with staff opting to stay and enjoy the island working lifestyle, which is both professional and friendly and with lots to enjoy both in and out of hours.
Staff Lifestyle
The lifestyle for Capella staff conjures up images of fun in the sun, with ‘office’ features including white-sanded beaches, turquoise waters and rainforest cloaked mountains. Adventure awaits, with a range of hikes on offer as well as world-class diving, swimming with turtles and fishing. It’s an island lifestyle that’s addictively appealing. Most staff live onsite in a purpose-built staff village complete with lounge and kitchen facilities. Staff meals are also provided.
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Clayoquot Wilderness Lodge
Located on the rugged west coast of Vancouver Island, acclaimed luxury outpost Clayoquot Wilderness Lodge offers unrivalled access to the best of Canada’s wilderness. Enviously inaccessible by road, the lodge is a truly luxurious retreat a base for myriad activities for guests to explore the World Heritage-listed Clayoquot Sound. With a full complement of luxury features including an intimate oceanside spa retreat and restaurant overlooking the sound itself, Clayoquot Wilderness Lodge is the ultimate luxury wilderness getaway. Being part of the ‘Clayoquot family’ is a reward in itself, and a fun lifestyle with the team in the ruggedly beautiful Bedwell Valley is just part of the appeal. View and download our applicant guide here
Destination
Set on the waterfront Bedwell River Valley of Clayoquot Sound, the lodge location boasts a unique combination of pristine ecosystems which together form a wildlife–rich landscape. Guests encounter whales, orcas, seals and salmon from the Pacific Ocean; bears, wolves and martens from the region’s old growth forests; and cougars, eagles and blue heron from the glacier-carved valleys. Guests can explore the wilds with a personal lodge guide for an unforgettable wilderness adventure.
Lodge
Twenty-five guest tents are dotted along the river and coastal inlet, each offering end-of-the-bed views to the coastal wilderness. Centrally located within the lodge grounds is the guest precinct with restaurant and bar, activities hub and entertainment zone called The Outpost. When not out exploring the wilderness, guests may be dining at the Cookhouse restaurant, enjoying a treatment at the Healing Grounds Spa, or relaxing with a drink at the Ivanhoe lounge.
General Manager
General Manager Sarah Cruse returned to Clayoquot as General Manager for the 2020 season. In the interim, Sarah has enjoyed a successful term leading Dunton Hot Springs in Dolores, Colorado. Sarah has nearly 20 years of experience leading luxury experiential resorts, including a decade at the helm of Peninsula Hotels’ Quail Lodge & Golf Club in Carmel, California. Sarah’s passion for Clayoquot Wilderness Lodge will ensure the lodge continues to be recognised as a world class travel and adventure destination.
Staff Lifestyle
The staff village at Clayoquot is located two kilometres up the river from The Outpost. A fun-loving, tight-knit community of around a hundred employees, the lodge’s remote location is a catalyst for an incredibly social environment. Staff are welcome to remain onsite on their days off to make the most of their incredible backyard, as well as included meals and complimentary accommodation. The staff boat runs into town daily for those who wish to visit Tofino.
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Huka Lodge
Long regarded as one of the world’s most revered and inspirational luxury accommodations, Huka Lodge is set among established gardens along the banks of the surging Waikato River near Lake Taupō on New Zealand’s North Island. With humble beginnings nearly a century ago as a fishermen’s camp made famous for its trout-rich waters and featuring white canvas tents along the river’s edge, today Huka Lodge has secured its place as one of the country’s oldest and celebrated luxury lodge with an impressive heritage, welcoming some of the world’s most influential guests to the region. View and download our applicant guide here
Destination
The ever-changing Waikato River and broader Lake Taupō region provide a magnificent natural setting for Huka Lodge. Taupō is found on the central plateau of New Zealand’s North Island, distinguished by its vast lake and endowed with a gentle climate, a leisurely pace and spectacular landscape. Formed from an ancient volcanic caldera, Lake Taupō’s vast waters spill into the thundering Huka Falls. Snow-capped mountain peaks, rolling pastures of golden grasses, lush green wilderness and the clear waters of lakes, rivers and streams offer a calming and rewarding vista from every turn.
Lodge
Bordered by rolling green lawns along the banks of the Waikato River and just upstream from the dramatic Huka Falls, Huka Lodge is regarded as the founder of luxury lodges. Styled in the manner of a grand estate, Huka comprises a central lodge with restaurant and terraces surrounded by verdant established gardens studded with exclusive dining nooks. Fine dining champions premium local produce complemented by a formidable list of the world’s finest wines. Twenty opulent guest suites and two private Owners’ Residences invite with king beds and palatial baths and open to mesmerising views of the ever-changing waterway.
General Manager
Born and raised in New Zealand, Huka Lodge General Manager Kerry Molloy has been at the helm of the prestigious property since 2014, after a career in high-end hospitality and as manager of some of the country’s most esteemed luxury lodges. Kerry’s first job as a porter paved the way for a stint in the hotel industry in London for 14 years. Stopping by in Sydney on the way through to work at the Intercontinental Hotel, Kerry then worked at New Zealand’s trio of Robertson Lodges before landing at home at Huka Lodge. Working here, he says is like being on a movie set: lots of action behind the scenes and blissful tranquillity out the front.
Staff Lifestyle
Taupō is located roughly in the centre of New Zealand’s North Island, around three and a half hours’ drive from Auckland. The picturesque town is distinguished by its lakefront setting and outdoor sports ranging from fishing and jet boating to golf and skiing during the wintertime. The region’s spectacular natural attractions are right on the doorstep for exploring on days off and Rotorua and the Tongariro National Park are within easy reach for fun adventures. Huka Lodge offers a serene working environment, with the ever-changing Waikato River and lush forest outlook. Meals are provided for rostered hours.
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Longitude 131°
The ultimate luxury basecamp, Longitude 131° offers a very personal encounter with the landscape and heritage of Australia’s iconic Red Centre. Located adjacent to the Uluru Kata Tjuta National Park, Longitude 131° offers views of both UNESCO World Heritage-listed icons from every corner be it from the Dune House, the exclusive Dune Top and – in guests’ luxury tents – from the end of the bed. An itinerary of signature experiences delivers a personal understanding and unforgettable connection with Australia’s spiritual heartland. View and download our applicant guide here
Destination
Uluru-Kata Tjuta is regarded as Australia’s spiritual heart, the two attractions invoking a personal connection with many visitors who sense the tremendous cultural heritage and ancient living history about the destination. During a stay at Longitude 131° guests have the chance to discover the two very different rock formations on personalised tours led by lodge naturalist guides.
Lodge
Sixteen luxury guest ‘tents’ are dotted among the red dunes, each with a view to Uluru, be it from the end of the bed or outdoors on the balcony, complete with a ‘campfire’ and daybed upon which a swag is unfurled for sleeping under the stars. The central Dune House is the hub, where guests dine in the restaurant or on the terrace and enjoy a drink in the bar. Staff at Longitude 131° meet guests from around the world who come to visit Australia’s premier natural attraction.
General Manager
Louise Lanyon took the reins at Longitude 131° in 2019, having already spent time managing sister property Southern Ocean Lodge. Louise and her husband Ben (Baillie Lodges’ General Manager of Operations), have made their home at nearby Yulara, along with their three young boys who are enrolled at the local school. Lodge Manager Kylie Mansfield and Assistant Manager Adam Barnett offer invaluable support to Lou in running what is a very finely tuned, tight ship!
Staff Lifestyle
Joining the team at Longitude 131° is a life-changing chance to discover Australia’s Red Centre, joining a diverse and collegiate outback family. There’s a larger community of employees who work at the neighbouring Voyages Indigenous Tourism accommodation group so opportunities exist to form new friendships and networks. All Longitude 131° employees live at the staff residence at nearby Yulara, and meals are provided during rostered hours.
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Silky Oaks Lodge
Neighbouring the World Heritage-listed wilderness of the Daintree National Park, Silky Oaks Lodge offers guests a stylish rainforest escape. Long regarded as Tropical North Queensland’s luxury bolt-hole, Silky Oaks Lodge is ideally located for access to the region’s spectacular natural attractions, including the Daintree Rainforest, Mossman Gorge, the Great Barrier Reef and Cape Tribulation. It’s also an easy transfer to the stylish restaurant-and-shopping precinct at nearby Port Douglas. View and download our applicant guide here
Destination
Tropical North Queensland is a remarkable region where Australia’s Daintree Rainforest meets its World Heritage-listed partner, the Great Barrier Reef. At an estimated 180 million years old, the Daintree Rainforest is regarded as the oldest living rainforest in the world. One of the most popular Australian itineraries is the combination of reef, rainforest and outback, with Silky Oaks Lodge a central stopover.
Lodge
Silky Oaks Lodge is set among the pristine Daintree Rainforest above the gently flowing Mossman River. A central guest lodge houses the open air Treehouse Restaurant, along with a bar and lounge areas; it’s also the departure point for touring adventures in the region. Forty treehouse-style guest suites offer contemporary furnishings, deep bath tubs and hammocks for relaxing in the afternoon breeze.
General Manager
Benjamin is happily ensconced in Queensland’s lush tropics as part of a working life star-studded with leading roles at some of Australia’s premier experiential tourism camps and lodges, including Voyages Ayers Rock Resort, Vali Byron Bay and Cooinda Lodge in Kakadu National Park. Ben’s career in hospitality and tourism is fuelled by a love of travel and of working with people and the community.
Staff Lifestyle
Tropical North Queensland is an adventure playground, offering an exciting lifestyle for staff. Just 60 minutes’ drive from Cairns and 20 minutes from Port Douglas, Silky Oaks Lodge is a tranquil working environment, while on days off there’s the Great Barrier Reef, Daintree Rainforest and Cape Tribulation wilderness all on the doorstep. Limited staff accommodation is available onsite. Meals are provided for rostered hours.
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Southern Ocean Lodge
Globally celebrated and multi-award winning, Southern Ocean Lodge on Kangaroo Island is Australia’s most acclaimed wilderness lodge. The Southern Ocean Lodge team provides the highest level of personal service to discerning guests from Australia and around the world. Driven by passion and a desire for excellence, our team constantly strives to exceed guests’ expectations. Being part of the ‘SOL family’ is a reward in itself, and a fun lifestyle with the team on the wildly beautiful Kangaroo Island is part of the appeal. View and download our applicant guide here
Destination
Kangaroo Island is a diverse, wild destination, just a hop off the South Australian coast. It’s Australia’s third largest island, made up of pastoral land, wild coasts, pristine deserted beaches and national parks and wilderness sanctuaries, Known as Australia’s Galapagos, the island is home to a microcosm of Australian wildlife, with kangaroos, koalas, echidnas, sea lions and fur seals roaming freely to the delight of visitors and residents alike.
Lodge
Southern Ocean Lodge has twenty-five luxurious suites each with uninterrupted ocean views. The Great Room is the helm, home to the bar, lounge and restaurant. The lodge offers a range of hospitality positions, from food and beverage to housekeeping, front office and experiences. With its remote location and ever-changing views, Southern Ocean Lodge has a close-knit team where opportunities are on offer to gain experience across departments.
General Manager
Robyn Bautovich heads up the team at Southern Ocean Lodge, as part of a more than twenty-year career in hospitality, which has included resort General Manager roles in some of the world’s most sought-after tourism destinations and some excellent travel adventures along the way. Robyn creates a family-like culture that welcomes hospitality professionals as well as students from around the world, making a wonderfully diverse and inclusive team.
Staff Lifestyle
Spending time ‘like a local’ on Kangaroo Island offers a chance to learn about the island’s ecology, meet the wildlife, explore its great culinary culture, head out on hikes along the coast and relax at some of the world’s best beaches on days off. The team’s accommodation is in a purpose-built staff village onsite, where singles and couples are allocated accommodation to best suit their lifestyle. Phoenix, the staff bar, is a great spot to grab a drink and share a laugh at the end of the day. Staff meals are also provided.
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The Louise
The Louise is a luxury culinary retreat located in the heart of Barossa Valley, one of Australia’s most premium wine regions. Onsite restaurant, Appellation is recognised as a world-class destination for dining in South Australia. With creative cuisine that invokes a sense of place, the kitchen team are dedicated storytellers of the Barossa region, its produce, and its people. A stay at The Louise is about creating the space to indulge, unwind, and genuinely connect to a historic and thoughtful food culture. View and download our applicant guide here
Destination
Barossa is home to world-class wine and so much more. The region is bursting with brilliant produce and proud farmers. The Barossa is full of that small-town charisma that will make you feel right at home. And that age-old feeling that everyone knows everyone, well, it’s true. Not only that, but everyone’s a mate, and our guests are passed along from winery to restaurant to gallery by name, becoming part of the community in no time at all.
Lodge
At The Louise, 15 private suites open up to glorious vineyard vistas that stretch far across the valley. The property is home to South Australia’s world-class regional dining destination, Appellation. The onsite team are passionate locals who understand the true luxury of connection. They can arrange for guests to float over ancient vineyards in a hot air balloon, enjoy a sunrise picnic breakfast with kangaroos in native bushland, or tour the rolling valley in a vintage car.
General Manager
General Manager Hannah McGregor brings her trademark sparkling positivity to the table at The Louise along with global industry experience spanning Fairmont Banff Springs in Canada and The Savoy in London. Hannah joined the team as Assistant General Manager in 2022 and quickly set about fostering partnerships in the close-knit Barossa community. Today, The Louise is well-placed to offer guests local insights and sought-after bookings, a real backstage pass to the Barossa.
Staff Lifestyle
To be a team member at The Louise means becoming part of an established and welcoming food and wine community. Through established regional connections, learning opportunities abound at The Louise, and staff regularly find themselves with behind-the-curtain access to producers that they’ve previously admired from afar. With Adelaide city just one hour drive away, The Louise offers a tranquil, regional lifestyle with Australia’s festival city on your doorstep.
Success stories
Embarking on a career with Baillie Lodges is an exciting and rewarding experience, with the promise of adventure and life and work achievements ahead. Meet some of the Baillie Lodges family here and learn more about their stories.
Nat Lang
Local to South Australia, Nat first joined Southern Ocean Lodge in 2019. Having now worked across three different lodges in the Baillie Lodges portfolio, she has returned to Kangaroo Island for the lodges reincarnation.
Read Nat's story
Mandy McMillan
‘Creating something that you know people will love, that’s what it’s all about,’ says Mandy when describing what she loves about working at The Louise.
Read Mandy's story
Bridie Bush
One of Baillie Lodges’ highly regarded lodge leaders, Bridie Bush took the top job at Capella Lodge in 2025 after career-making tenures at luxury outback camp Longitude 131° and the century-young Huka Lodge.
Read Bridie's story
Sara Williams
Sara is a much-loved member of the Baillie Lodges family, and in her time has lived on a wildly beautiful island, the vast reaches of the outback and Sydney’s sunny Northern Beaches.
Read Sara's story
Matt Atkins
Matt joined the team as Front Office Manager in 2008, two weeks before Southern Ocean Lodge opened. He has since moved on from on Kangaroo Island to Reservations Manager at Baillie Lodges.
Read Matt's story
Lucky Legong
South Africa-born Lucky shines in her role as Management Accountant at Baillie Lodges, bringing warm and zeal to her role along with a strong operational background.
Read Lucky's storyCurrent Opportunities
Spa Therapist
As Spa Therapist, you will bring your healing energy to our guests through a range of treatments and massages. The tranquil Spa at the new Southern Ocean Lodges will make the most of its coastal office that is the wonderous Kangaroo Island.
You will be someone that likes to connect with people and the environment. Your office is the wonderous Kangaroo Island, and you enjoy bringing your healing energy to our guests through a range of treatments and massages.
Treatments will feature locally made products from ‘Alkeme’, created in fresh, small batches by modern-day alchemist Aphra Skye Heron. Inspired by her upbringing in wellness, the all-natural range embraces the age-old practices of alchemy, ‘making magic from nature’ using a blend of native botanicals and sustainable, often wild-sourced ingredients.
The Candidate:
- You will have proven experience in a spa environment, with a minimum of 1 – 2 years as a Spa Therapist, ideally in the luxury space
- You will have a ‘can-do’ team attitude and approach – and this will be infectious with the rest of the team.
- You will love your hands-on and professional approach, and receive joy from all treatments you give
- The team will love your sense of humour and your ability to make work, fun
- You will hold – Cert IV in Massage and/or Beauty Therapy (or equivalent)
Room Attendant
We now have rewarding opportunities for Room Attendant to join our Southern Ocean Lodge family on Kangaroo Island.
The Role
- Servicing and cleaning suites and public areas to a high standard
- Ensuring rooms are stocked with guest amenities, towels and linens
- Assisting in laundering and sorting linen for our fifteen suites
- Working with colleagues to ensure all guest rooms are delivered on time
What we’re looking for
- Experience within a hotel or serviced apartments advantageous
- Organised with a high attention to detail
- A friendly can-do attitude
- Outstanding guest relations and communication skills
This is a full-time role. Your on-site accommodation and meals will be provided for a nominal charge.
If you have a can-do attitude and a passion for living in the wilderness, then this could be the role for you!
Maintenance Handy-person
This is a great opportunity for a Maintenance Handy-person to join our Southern Ocean Lodge family on Kangaroo Island.
The Role
As handy-person you will work with the maintenance team on all maintenance at SOL. You will do this through;
- Working with the team to carry out repairs and maintenance as required
- Maintain all landscaping
What we’re looking for
- Extensive maintenance-related qualifications and/or significant experience in maintenance within the hotel/resort industry
- Highly motivated with excellent organisational and time management skills
- Strong attention to detail and ability to adhere to product specifications
- Ideally, good working knowledge of mechanics, pools, plumbing and electrical
- Ability to work & make decisions under pressure
- Ability to work independently and as part of a team
You will need
- Current valid SA Driver’s License (or ability to transfer)
Chef de Partie
We have an exciting opportunity for Chef de Partie to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Southern Ocean Lodge’s food philosophy very naturally, is underpinned by the glorious gastronomic abundance. Actively sourcing growers who adopt sustainable farming practices, one of the hallmarks of our cuisine is the close relationships we have with local Kangaroo Island artisan food producers. You will help curate and develop our daily changing menu that is inspired by fresh local and seasonal produce. You will draw not just from the abundance of local produce, but also from your own culinary journey and experiences.
This position offers the ultimate lifestyle while enabling the successful candidate to continue their career in a professional hospitality environment. This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Significant kitchen experience, ideally in the luxury segment
- A great sense of humour
- The willingness to support the kitchen and broader lodge team in day-to-day operations
- The highest level of cleanliness and attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Minimum of Cert III in Commercial Cookery
The Benefits…
- Onsite accommodation with all meals
- Enjoy the staff facilitie – tend to the garden or take one of the bikes for a ride to the beach
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Experiences Guide
We have an exciting opportunity for an Experiences Guide to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Your office is the outdoors, and you enjoy bringing people together to explore some of Australia’s most beautiful unspoilt wilderness. Where your day is spent being a true host to our guests, deliver high-quality tours and create the ultimate itinerary for all guests.
You’ll have extensive knowledge of Australian animals and plants, ideally those that are endemic to Kangaroo Island. Additionally, your understanding of the local history and indigenous culture will provide a balanced, educational experience for our guests.
You will have…
- Proven experience as a naturalist guide
- Extensive knowledge of native flora, fauna and ecology, and the ability to provide relevant information and interpretation to guests
- A great sense of humour and the ability to instil this approach in your team
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- The ability to work across flexible rosters including weekdays, weekends, public holidays, and school holidays
- MUST HAVE – A full South Australian Drivers license and South Australian Small Passenger Vehicle license (or ability to get)
- First Aid and SA Responsible Persons Badge qualifications (we can assist in facilitating this requirement)
- RSA
Housekeeping Supervisor
Elevate your career with this opportunity for an Housekeeping Supervisor to be part of the Southern Ocean Lodge team.
The Role:
This is a great opportunity for an enthusiastic hands-on Housekeeping Supervisor to assist to lead the team to ensure our suites and public areas are maintained to the highest standard.
You will train and develop your team to achieve high standards of cleanliness. You will be a housekeeping leader with a passion for empowering, developing and motivating your team to succeed.
Working closely with the Housekeeping Manager, you’ll have a keen eye for detail and will thoroughly clean and/or inspect guest rooms and public areas daily.
You will have…
- Experience in Housekeeping – ideally in the luxury hotel/resort industry
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the Housekeeping and broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
The Benefits…
- Onsite individual accommodation and all meals included
- Extensive departmental training and the ability to cross train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Guest Service Agent
We require a professional, enthusiastic and organised Guest Service Agent to work with our front office team to deliver an amazing guest experience
You have a passion for making everyone feel welcome and providing an outstanding guest experience.
This multi faceted role will see you;
- meeting and greeting our discerning guests
- processing arrivals and departures
- maintaining room accounts
- assisting with guest enquiries
- working on various administration tasks
Skills and Experience
- Proven 5 star experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Full current Australian Drivers License
This is a full time role with furnished rental accommodation provided at the nearby Ayers Rock Resort township of Yulara.
Click here for a preview of life as a Guest Services Agent at Longitude 131°.
Apply Now
Experiences Guide
We require a professional, enthusiastic and organised Experiences Guide to work with our experiences team to assist coordinating and hosting our exceptional activities for guests from around the world.
This is a Part-time role
The essential element of this role is working with the team to deliver the ultimate stay for our guests – no two days will be the same in this multi-faceted role.
To succeed in your application you will need:
- Significant experience within the hospitality/resort or eco-tourism industry
- Full. Australian driver’s license preferred, with the ability to obtain H-endorsement
- Heavy vehicle license MR/LR a great advantage
- Experience as a naturalist guide
- Knowledge of, or interest in Australian native flora, fauna and ecology, and a keen interest in continuous learning
- Exceptional communication and presentation skills
- Strong organisational skills with attention to detail
Accommodation Available
Click here for a preview of life as an Experiences Guide at Longitude 131.
Apply Now
Maintenance Manager
Longitude 131° - the luxury desert basecamp at Uluru-Kata Tjuta is now looking for a Maintenance Manager to join our lodge family.
We now have an exciting opportunity for a Maintenance Manager to join our Longitude 131° family in the Red Centre. Are you ready to trade the bustling city lights for the mesmerizing glow of the Southern Cross?
Longitude 131° - the luxury desert basecamp at Uluru-Kata Tjuta offers an essential experience of Australia’s spirited heartland in Baillie Lodges’ exclusive style. Nestled atop rust-red dunes, Longitude 131° overlooks Australia’s best-known natural icon, Uluru. This is glamping at its most luxurious.
The Role
This year-round key leadership position will lead the Maintenance team in planning and executing all preventative maintenance, trouble-shooting breakages and general repairs across the property. You will work closely with the General Manager to plan and execute all maintenance works and capital expenditure projects.
With demonstrated experience in a similar role, you will have experience maintaining a wide range of plant and equipment including air conditioning and electrical works. You’ll have great time management with the ability to prioritise multiple projects as well as a strong safety focus, actively participating and supporting safety initiatives.
You will have…
- Extensive experience in maintenance in the hotel/resort industry
- Management experience in a remote working environment
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the maintenance and broader lodge team in day-to-day operations
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- A current unrestricted Australian driver’s license with Medium Rigid endorsement and Senior First Aid certificate
The benefits…
- Competitive salary package including accommodation, and 6 weeks annual leave each year
- Live in a small community with the opportunity to participate in local community events
- Recreation centre, community gym and residential pools
- Team and family accommodation discounts across all Baillie Lodges properties
Apply Now
Chef de Partie
Capella’s contemporary Pacific-themed menu features superb quality ingredients; the menu changes daily with the seasons, providing a constant source of delight to guests.
This is a full time role inclusive of accommodation, meals and utilities provided in our onsite staff village.
To succeed in your application you will need:
- Proven experience in a similar setting/ remote location (advantageous)
- Appropriate trade qualifications
- Ability to prioritise tasks and work to a schedule
- Excellent organisation and time management skills
- Strong attention to detail and ability to adhere to product specifications
- A passion for innovative food
- Great team player
- Knowledge of Australian cuisine and Industry Standards
This is a full time role inclusive of accommodation, meals and utilities provided in our onsite staff village
Apply Now
Reservations Agent
With plans for future growth to our portfolio, we are currently seeking a Full-time Reservations Agent to join our team. We have 2 opportunities currently open – 1 x Head Office based (Avalon, Nth Beaches), 1 x Lodge based (Barossa Valley, SA)
The Role:
Reporting to the Reservations Manager, you’ll liaise with our guests via phone and email to assist with their reservation enquiries for our lodges across Australia. From qualifying prospects and curating personalised guest experiences to creatively upselling and managing group bookings, you’ll play an important role in creating seamless and memorable stays. If you’re a natural communicator, a problem solver, and passionate about the hospitality and travel industry, join us in delivering exceptional guest satisfaction and contributing to our revenue growth.
This role presents growth and career opportunity as the group continues to expand on a global scale.
Do you have what it takes?
- Previous experience in reservations, hotel front office or as a travel agent
- Strong organisational and administrative skills, with the ability to prioritise in a fast-paced environment
- Strong sales acumen
- Proficiency in Microsoft Office applications
- Working knowledge of RMS or similar property management systems
Clayoquot Wilderness Lodge - 2026 Season
Answer the Call of the Wild — Join Us at Clayoquot Wilderness Lodge for the 2026 Season May to September!
COUPLES ENCOURAGED TO APPLY!
Are you ready for an unforgettable adventure on the wild west coast of Vancouver Island?
Clayoquot Wilderness Lodge is now hiring in preparation for a range of exciting positions for the 2026 summer season.
Enjoy the ultimate work experience with:
- Free meals, accommodation, and full lodge amenities
- Competitive wages and pooled gratuities
- Unlimited access to world-class hiking, biking, rivers, and ocean adventures
- A welcoming, tight-knit team culture that fosters lifelong friendships
If you’re passionate about nature, adventure, and creating exceptional guest experiences, we’d love to have you on our team.
Porter
Huka Lodge lies on the banks of the Waikato River, upstream from the famous Huka Falls.
We now have an opportunity for a local Porter to join the team
The Role
- Be a welcoming face of the lodge
- Assist guests with their luggage requirements, providing a personable and efficient level of service
- Valet park guest vehicles with a high degree of care
- Assist guests with your knowledge of the local area and provide vehicle transfers for guests to and from the airport and surrounds
- Work a rotating roster including weekends
What we’re looking for
- Proven experience in delivering high quality service
- Driver’s licence essential
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- Excellent organisational and time management skills
Housekeepers
Huka Lodge is set among established gardens along the banks of the surging Waikato River.
We are now looking for Housekeepers to join our team.
The role:
This is a hands-on role working with the housekeeping team in daily operations
- Turning and cleaning guest rooms to the highest of standards
- Doing evening ‘turndown’
- Keeping our public areas clean and maintained at all times
You will have:
- Previous housekeeping experience – ideally in the luxury sector
- High level of attention to detail and excellent organisational skills
- A can-do attitude – and great sense of humour
- The ability to work within a small and dedicated team
- Your own transport to and from Huka Lodge
Apply Now
Restaurant Manager
Dining at Huka Lodge – guests’ gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine. Our Restaurant Manager will drive this ritual through carefully chosen exceptional wines to compliment guests’ dining experience.
What we’re looking for
- Proven experience in a similar position
- Strong knowledge of NZ wines (advantage)
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
Apply Now
Wine Steward
Dining at Huka Lodge – guests’ gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine. Our Wine Steward will curate carefully chosen exceptional wines to compliment guests’ dining experience.
What we’re looking for
- Proven experience in a similar position with 2 years experience is essential
- Strong knowledge of NZ wines
- Ideally WSET certification
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
Apply Now
Assistant Groundsman
We are looking for an Assistant Groundskeeper to join our close-knit team,
This role will see you assisting to manage our beautiful Lodge and 8 acres of gardens
This role will see you:
- Managing all lodge lawns including being proficient in the software required to control the irrigation system.
- Conduct Garden Tours as requested.
- Assist the Head Groundsman in the maintenance of all lodge gardens.
- To be proficient in the use of chemicals, sprays and the safe handling of such substances.
- To assist with the training of new staff members in the department.
- To be an efficient part of the Huka Lodge team by maintaining effective communication and by practising “attention to detail”.
- Maintain a clean working environment around the lodge, ensuring all equipment is used in the correct manner.
- To ensure correct procedures with reference to security, Health & Safety and fire procedures are adhered to at all times
- Plant and weed in gardens and grounds as directed.
Food & Beverage Attendant
We’re looking for a Food & Beverage attendants to join the team in the Treehouse Restaurant.
Dining at Silky Oaks Lodge celebrates the bounty of local and native ingredients to offer guests an innovative, contemporary Australian menu. Our Treehouse Restaurant overlooks Mossman River and serves Breakfast, Lunch and Dinner daily to our in-house guests as well as external lunch bookings.
We are now looking for Food and Beverage attendants to join our Silky Oaks family.
Whether you be best friends or partners – we have an opening for a couple to join us.
To succeed in this role you will………
- have an engaging and infectious manner
- love serving high-quality produce, in a relaxed, yet professional work environment
- be the kind of person that has fun at work
- have an inquisitive mind …. and palette
You will also have…….
- proven experience in a food and beverage operations
- sound knowledge of Australian wines
- solid bar skills covering cocktails, barista and wine service skills
- great communication and interpersonal skills
- the ability to keep it cool under pressure
- a friendly, customer-focused approach, with a ‘can-do’ attitude
Accommodation available
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Kitchen-hand
Looking for a part-time kitchenhand for 20 – 32 hours a week. This is an integral role in the successful operation of the kitchen team.
What we’re looking for:
- Experience in a busy kitchen advantageous
- Ability to work unsupervised
- Excellent time management skills
- Ability to adhere to high levels of kitchen cleanliness and Australian health and safety regulations
- Available to work on a rotating roster Monday to Sunday
ACCOMMODATION NOT AVAILABLE – MUST LIVE LOCALLY
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Housekeeping Attendant
Set among the lush rainforest and overlooking the Mossman River, guest accommodation at Silky Oaks Lodge evokes a real sense of the region.
We are looking for a local Housekeeping Attendant to work in housekeeping, laundry, cleaning public areas and rooms, and assisting in keeping Silky Oaks Lodge looking immaculate
This role is for approximately 30 hours a week
What we’re looking for:
- Experience in a busy Hotel advantageous
- Ability to work unsupervised
- Strong time management skills
- Ability to adhere to high levels of cleanliness
- Available to work on a rotating roster Monday to Sunday
ACCOMMODATION AVAILABLE
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Food and Beverage Attendant
The Louise – nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
We now looking for a seasoned professional to join the team at The Louise
Appellation Restaurant celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region.
The Role
- Working with our team both on the floor as well as behind the bar.
- Work to deliver an exceptional and personal guest experience
- Ensuring the presentation of the restaurant is maintained to the highest standard
What we’re looking for
- Experience in a similar role advantageous
- An up to date RSA certification
- A knowledge and passion for food and beverage
Food and Beverage Supervisor
Appellation celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region. We now looking for a seasoned professional to help lead the team at The Louise
The Role
Appellation restaurant draws direct inspiration from Australia’s global wine and food region. This role will see you:
- Running services in Appellation
- Preparing the restaurant for service and working with the F & B manager to run the department
- Assisting to lead and develop our dynamic front-of-house team
- Working across all aspects of food and beverage operations
What we’re looking for
- Experience within the luxury hotel or up-market restaurant scene
- Flair for organisation with high attention to detail
- Impeccable presentation
- Outstanding guest relations and communication skills
Apply Now
Kitchenhand
This role will see you working with the kitchen team. A variety of shifts and days are available.
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.
The Role
- Assisting the culinary team in the kitchen
- Kitchen cleanliness
- Dishwashing and cleaning in the kitchen
- Assisting with food preparation as required
Express your interest
Don’t miss out! If joining the Baillie Lodges team is of interest, please register your details below and we’ll be in touch should a suitable opportunity arise in the future.
Connect with us
Learn about the collection, meet the team and keep up-to-date with the latest news and job opportunities. Connect with Baillie Lodges on LinkedIn
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
FOLLOW OUR STAFF ON INSTAGRAM | @LIFEATBL
