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Working life
A career with Baillie Lodges opens up a world of discovery, with travel to extraordinary destinations and the chance to meet a network of new friends – who happen to be tourism and hospitality professionals too! It’s also a gold star on the CV.
Working at a Baillie Lodges property offers a chance to really work as part of a collegiate team, where departments work together to deliver an exceptional and personal guest experience and learning across departments is encouraged.
It’s also a chance to discover a new destination, it’s experiences and its locals: fishing and surfing on Lord Howe Island, exploring the Red Centre at Uluru-Kata Tjuta, hiking and kayaking at Clayoquot Wilderness Lodge on Vancouver Island and cruising the lake or skiing and snowboarding during the wintertime at Huka Lodge in Taupō. Working at Baillie Lodges is a kick-start to a new career, new friendships and the start of a new personal era.
Need more information?
For full details about living and working at one of the luxury lodges in the Baillie Lodges portfolio please download the relevant applicant guide here
Success stories
Embarking on a career with Baillie Lodges is an exciting and rewarding experience, with the promise of adventure and life and work achievements ahead. Meet some of the Baillie Lodges family here and learn more about their stories.
Current Opportunities
Experiences Manager
We have an exciting opportunity for an Experiences Manager to join our Southern Ocean Lodge family on Kangaroo Island.
We now have a rewarding opportunity for an Experiences Manager to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
You are a natural storyteller with a passion for sharing the history of the island and connecting guests with the environment. Your office is the outdoors, and you enjoy bringing people together to explore some of Australia’s most beautiful unspoilt wilderness. Where your day is spent being a true host to our guests, managing the consistent delivery of high-quality tours and creating the ultimate itinerary for all guests.
You’ll be responsible for the training, development and accreditation of all guides in your team. In this role, you’ll build strong relationships with key local industry partners, including government and third-party tour operators. You’ll have a strong safety focus, ensuring safe practices are observed by guides and guests and with your first aid experience, you are confident to respond to any emergency. When you’re not creating itineraries, product enhancements or out in the field, you’ll manage payroll, inventory and cost control and welcome jumping in to help out the wider lodge team to ensure the smooth operations of the lodge.
You’ll have extensive knowledge of Australian animals and plants, especially those that are endemic to Kangaroo Island. Additionally, your understanding of the local history and indigenous culture provides a balanced, yet educational experience for our guests.
This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Appropriate tertiary qualifications and/or significant experience within the hospitality or eco-tourism industry
- Proven experience as a team leader and naturalist guide
- Extensive knowledge of native flora, fauna and ecology, and the ability to provide relevant information and interpretation to guests
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the Experiences team and broader lodge team in day-to-day operations
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- The ability to work across flexible rosters including weekdays, weekends, public holidays, and school holidays
- A full South Australian Drivers license and South Australian Small Passenger Vehicle license
- First Aid and SA Responsible Persons Badge qualifications (we can assist in facilitating this requirement)
The Benefits…
- Onsite individual accommodation unit with ensuite, and all meals included
- Enjoy the staff facilities – use the outdoor gym, tend to the garden, or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Food and Beverage Attendant
We’re looking for Food & Beverage attendants to join the team in our new Southern Ocean Lodge
Dining at Southern Ocean Lodge takes place overlooking a vast sweep of Southern Ocean and coastline. A contemporary menu features exclusively local ingredients and is expertly paired with premium South Australian wines. Food and beverage staff at Southern Ocean Lodge are at the forefront of its friendly ‘first-name’ service culture, anticipate guests’ needs and uphold our ‘welcome home’ vibe.
To succeed in your application you will need:
- Proven section wait staff experience in a similar venue
- Experience serving wine in a restaurant setting
- Valid RSA
- Strong knowledge of Australian wine as well as cocktail making experience
- A knowledge and passion for food and beverage
Chefs - breakfast
Dining at Southern Ocean Lodge is both a dynamic delight for the senses and a true gastronomic journey of Kangaroo Island and South Australia.
At Southern Ocean Lodge – a ‘produce to plate’ approach is our passion. The daily designed menu honours fine local ingredients with a cuisine style at once sophisticated and simple to promote the intense purity of flavours and to create a very special dining experience, unique to the Island and to Southern Ocean Lodge.
We have an exciting opportunity for a Breakfast Chef to join our lodge family
As breakfast chef, you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests, utilising the incredibly abundant local produce from Kangaroo Island and South Australia.
This is a full time role inclusive of accommodation, meals and utilities as provided in our onsite staff village.
To succeed in your application you will need:
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of Australian cuisine and Industry Standards
- Excellent organisational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
The Benefits…
- Onsite individual accommodation unit with ensuite, and all meals included
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Chef de Partie
We have an exciting opportunity for aChef de Partie to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Southern Ocean Lodge’s food philosophy very naturally, is underpinned by the glorious gastronomic abundance. Actively sourcing growers who adopt sustainable farming practices, one of the hallmarks of our cuisine is the close relationships we have with local Kangaroo Island artisan food producers. You will help curate and develop our daily changing menu that is inspired by fresh local and seasonal produce. You will draw not just from the abundance of local produce, but also from your own culinary journey and experiences.
This position offers the ultimate lifestyle while enabling the successful candidate to continue their career in a professional hospitality environment. This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Significant experience in kitchen management, ideally in the luxury segment
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the kitchen and broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Minimum of Cert III in Commercial Cookery
The Benefits…
- Onsite accommodation with all meals
- Enjoy the staff facilitie – tend to the garden or take one of the bikes for a ride to the beach
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Experiences Guide
We have an exciting opportunity for an Experiences Guide to join our Southern Ocean Lodge family on Kangaroo Island.
We now have a rewarding opportunity for an Experiences Guide to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Your office is the outdoors, and you enjoy bringing people together to explore some of Australia’s most beautiful unspoilt wilderness. Where your day is spent being a true host to our guests, deliver high-quality tours and create the ultimate itinerary for all guests.
You’ll have extensive knowledge of Australian animals and plants, ideally those that are endemic to Kangaroo Island. Additionally, your understanding of the local history and indigenous culture will provide a balanced, educational experience for our guests.
This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Proven experience as a naturalist guide
- Extensive knowledge of native flora, fauna and ecology, and the ability to provide relevant information and interpretation to guests
- A great sense of humour and the ability to instil this approach in your team
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- The ability to work across flexible rosters including weekdays, weekends, public holidays, and school holidays
- MUST HAVE – A full South Australian Drivers license and South Australian Small Passenger Vehicle license
- First Aid and SA Responsible Persons Badge qualifications (we can assist in facilitating this requirement)
The Benefits…
- Staff accommodation provided at reasonable rates.
- Enjoy the staff facilities – tend to the garden, or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Duty Manager
Southern Ocean Lodge has an exciting opportunity for a Duty Manager to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
In this varied role, you’ll be at the heart of ensuring our guests experience seamless luxury during their stay. Your day will be spent welcoming guests on arrival, supporting department leaders across Guest Services, Food & Beverage, and Housekeeping, and driving a positive team culture to enhance the guest experience and deliver business goals. You’ll be a natural communicator and problem solver, leading by example and rolling up your sleeves to get your hands dirty.
You will have…
- Significant experience in Rooms and Food & Beverage, ideally in the luxury segment
- Leadership experience in a remote working environment
- A great sense of humour and the ability to instil this approach in the team
- The willingness to support the broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Proficiency in Microsoft Office and hotel front office systems (RMS preferred)
- Full South Australian Drivers license and the ability to obtain a small passenger vehicle license
- Provide First Aid qualification and Responsible Service of Alcohol certificate
The Benefits…
- Onsite individual accommodation unit with ensuite, and all meals included
- Enjoy the staff facilities – tend to the garden or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
This is a job where no two days are ever the same!
Apply NowHousekeeping Supervisor
Elevate your career with this opportunity for an Housekeeping Supervisor to be part of the Southern Ocean Lodge team.
The Role:
This is a great opportunity for an enthusiastic hands-on Housekeeping Supervisor to assist to lead the team to ensure our brand-new suites and public areas are maintained to the highest standard.
You will train and develop your team to achieve high standards of cleanliness. You will be a housekeeping leader with a passion for empowering, developing and motivating your team to succeed.
Working closely with the Housekeeping Manager, you’ll have a keen eye for detail and will thoroughly clean and/or inspect guest rooms and public areas daily.
You will have…
- Experience in Housekeeping – ideally in the luxury hotel/resort industry
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the Housekeeping and broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Full South Australian Drivers license and Apply First Aid qualification
The Benefits…
- Onsite individual accommodation and all meals included – for a nominal fee
- Extensive departmental training and the ability to cross train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Sous Chef
We have an exciting opportunity for a Sous Chef to join our Southern Ocean Lodge family on Kangaroo Island.
The Role:
Southern Ocean Lodge’s food philosophy very naturally, is underpinned by the glorious gastronomic abundance. Actively sourcing growers who adopt sustainable farming practices, one of the hallmarks of our cuisine is the close relationships we have with local Kangaroo Island artisan food producers. You will help curate and develop our daily changing menu that is inspired by fresh local and seasonal produce. You will draw not just from the abundance of local produce, but also from your own culinary journey and experiences.
This position offers the ultimate lifestyle while enabling the successful candidate to continue their career in a professional hospitality environment. This is an ideal time to join Baillie Lodges, with strong growth and career opportunities as the group continues to expand on a global scale.
You will have…
- Significant experience in kitchen management, ideally in the luxury segment
- Natural leadership skills
- A great sense of humour and the ability to instil this approach in your team
- The willingness to support the kitchen and broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Minimum of Cert III in Commercial Cookery
The Benefits…
- Onsite accommodation with all meals
- Enjoy the staff facilitie – tend to the garden or take one of the bikes for a ride to the beach
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await – regular social outings, BBQ’s and group activities
Experiences Guide
We require a professional, enthusiastic and organised Experiences Guide to work with our experiences team to assist coordinating and hosting our exceptional activities for guests from around the world.
The essential element of this role is working with the team to deliver the ultimate stay for our guests – no two days will be the same in this multi-faceted role.
To succeed in your application you will need:
- Significant experience within the hospitality/resort or eco-tourism industry
- FullAustralian driver’s license preferred, with the ability to obtain H-endorsement
- Heavy vehicle license MR/LR a great advantage
- Experience as a naturalist guide
- Knowledge of, or interest in Australian native flora, fauna and ecology, and a keen interest in continuous learning
- Exceptional communication and presentation skills
- Strong organisational skills with attention to detail
Click here for a preview of life as an Experiences Guide at Longitude 131.
Apply NowFood and Beverage Attendant
At Huka Lodge, guests gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine,
We are now looking for an Food and beverage attendants to help facilitate this tradition.
To succeed in your application you will need:
- Section wait staff experience in a similar venue advantageous
- Experience serving wine in a restaurant setting
- Proven experience making quality espresso
- Knowledge of New Zealand wine as well as cocktail making experience
- A knowledge and passion for food and beverage
Chef de Partie
Dining at Huka Lodge is at the heart of the tradition of generous hospitality for which the lodge is world-renowned.
We now welcome a Chef de Partie to join our Huka Lodge family.
The Role
A daily approach to designing each menu – where local and regional ingredients are the stars – is essential to the Baillie Lodges Culinary Philosophy which steers the dining experience across all the lodges.
As Chef de Partie you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for
- Previous experience in luxury lodges or resorts advantageous
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Excellent organisational and time management skills
Restaurant Manager
Dining at Huka Lodge – guests’ gather to make each other’s acquaintance, share stories of their day and enjoy the superb cuisine. Our Assistant Restaurant Manager will help drive this ritual through carefully chosen exceptional wines to compliment guests’ dining experience.
What we’re looking for
- Proven experience in a similar position with 2 years experience is essential
- Strong knowledge of NZ wines (advantage)
- Strong communication and interpersonal skills
- Ability to lead, train and develop the team
- Passion for fresh regional produce
- Ability to work under pressure
- Friendly, customer focused with a ‘can-do’ attitude
Apply Now
Food & Beverage Attendant
We’re looking for a Food & Beverage attendants to join the team in the Treehouse Restaurant.
If you’re a F&B couple – jump to the front of the queue!
Dining at Silky Oaks Lodge celebrates the bounty of local and native ingredients to offer guests an innovative, contemporary Australian menu. Our Treehouse Restaurant overlooks Mossman River and serves Breakfast, Lunch and Dinner daily to our in-house guests as well as external lunch bookings.
We are now looking for Food and Beverage attendants to join our Silky Oaks family.
Whether you be best friends or partners – we have an opening for a couple to join us.
To succeed in this role you will………
- have an engaging and infectious manner
- love serving high-quality produce, in a relaxed, yet professional work environment
- be the kind of person that has fun at work
- have an inquisitive mind …. and palette
You will also have…….
- proven experience in a food and beverage operations
- sound knowledge of Australian wines
- solid bar skills covering cocktails, barista and wine service skills
- great communication and interpersonal skills
- the ability to keep it cool under pressure
- a friendly, customer-focused approach, with a ‘can-do’ attitude
Accommodation available
Click here for a preview of life at Silky Oaks Lodge.
Apply NowChef de Partie - breakfast
As a Chef at Silky Oaks Lodge you are a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
As Chef de Partie you will be a pivotal member of the kitchen team and will be responsible for delivering a world-class culinary experience for our discerning, well-travelled guests.
What we’re looking for:
- Appropriate trade qualifications
- Proven experience in delivering high quality dining
- Ability to prioritise tasks and work to a schedule
- Strong attention to detail and style
- A passion for innovative food
- Knowledge of Australian cuisine and Industry Standards
- Excellent organisational and time management skills
- Previous experience in a remote lodge or resort would be advantageous
Click here for a preview of life at Silky Oaks Lodge.
Apply NowGuest Service Agent
Silky Oaks is seeking positive and energetic locals to assist our front office team as a Guest Services Agent, providing a valued point of contact between guests and operations.
ACCOMMODATION AVAILABLE
This multi-faceted Part-time role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
What we’re looking for
- Proven experience in a similar role
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
- Available to work on a rotating roster Monday to Sunday
- Full current Australian Drivers License
- Must have RSA
- Suggesting and booking tours
- Arranging transfers
- Handling enquiries from local operators
- Making Restaurant and Spa bookings
- Scheduling the operations daily movements
Click here for a preview of life at Silky Oaks Lodge.
Apply Now
Food and Beverage Attendant
The Louise – nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation.
We now looking for a seasoned professional to join the team at The Louise
Appellation Restaurant celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region. Whilst ‘Contour’ offers a more relaxed, casual style offer.
We are looking for a service professional to work over both venues.
The Role
- Working with our team both on the floor of each venue, as well as behind the bar.
- Work to deliver an exceptional and personal guest experience
- Ensuring the presentation of the restaurant is maintained to the highest standard
What we’re looking for
- Experience in a similar role advantageous
- An up to date RSA certification
- A knowledge and passion for food and beverage
Restaurant Manager
Appellation celebrates the abundance of fresh ingredients sourced from South Australia’s food and wine region. We now looking for a seasoned professional to drive the team and the amazing food and beverage offer at The Louise.
ACCOMMODATION AVAILABLE
Nestled among gently rolling hills, The Louise will offer guests a stylish escape complete with private villa-style suites and world-class dining at Appellation Restaurant.
We are now looking for a Restaurant Manager to work alongside the culinary team to drive the offer and manage our restaurant team.
The Role
- You will be a hands-on leader that will steer the team and culture.
- You will drive high-quality service to all hotel and restaurant guests.
- You will have a passion for food and wine – with a real joy and interest in the local offer
- You will manage your team over all food and beverage outlets within The Louise ensuring a smooth service delivery
What we’re looking for:
- Proven experience in a similar position
- Strong knowledge of Australian wines
- Outstanding communication and interpersonal skills
- The ability to lead, train and develop the team
- A passion for fresh regional produce
- The ability to work under pressure
- A friendly, customer focused with a ‘can-do’ attitude
SPONSORSHIP & ACCOMMODATION AVAILABLE
Apply NowGuest Services Agent
This multi faceted Guest Services role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
You must have a passion for making everyone feel welcome and providing an outstanding guest experience.
Skills and Experience
- Proven 5 star experience in a similar role
- natural leadership skills to help drive and support the front office team
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
Accommodation available
Apply Now
Express your interest
Don’t miss out! If joining the Baillie Lodges team is of interest, please register your details below and we’ll be in touch should a suitable opportunity arise in the future.
Connect with us
Learn about the collection, meet the team and keep up-to-date with the latest news and job opportunities. Connect with Baillie Lodges on LinkedIn