Originally from Hong Kong, Andy joined the team at Southern Ocean Lodge in 2015 as a room attendant as part of his industry placement from the Blue Mountains International Hotel School where he was a student.
Returning to Southern Ocean Lodge after graduating with a bachelor’s degree in Hotel Management, Andy found a taste for Food & Beverage. He progressed through the lodge’s restaurant team from team leader to supervisor before taking up the role of Restaurant Manager.
Well regarded as the ultimate quiet achiever, Andy’s calm nature and ‘do not panic’ credo lead him to be a favourite among both his colleagues and Southern Ocean Lodge guests. Having played an essential role in the evacuation of guests and staff from Southern Ocean Lodge during the devastating bushfires which destroyed it in 2020, Andy was offered a secondment to sister property Longitude 131° at Uluru-Kata Tjuta in Australia’s Red Centre.
‘Greatness from small beginnings,’ Andy says. ‘I am truly grateful to be part of the Baillie Lodges family. I have learned that even the smallest details count and will completely change the guests’ perspective. As a family and a team, we strive to provide the best experience in some of the world’s most spectacular locations.’
The team at Southern Ocean Lodge looks forward to welcoming him back to the property when it’s rebuilt as part of the opening team. Baillie Lodges is proudly sponsoring Andy towards permanent residency in Australia.